Tyler was courteous and pleasant. He did a great job helping me with my specific service requests. Thanks.
Cost for intended repairs was way too much.
Tommy promptly assisted me when I arrived. Gave me an honest time to expect to wait and discussed the recommended service options with me. Very pleasant.
Tyler is always friendly and courteous. He takes the time to explain the service needed. He makes me feel like a valued customer. Service was timely and completed to my satisfaction
I enjoyed dealing with Giovanni. He informed me every time before and after a repair was made. He has been great even though we have had multiple attempts to repair our 2019 Ford Expedition. We hope that this last repair will fix the transmission for good. I will definitely request him as my future service advisor.
Tommy was very nice. He was very knowledgeable about the work I was having done to my vehicle. He told me if I had any questions to please feel free to ask. My visit with you all exceeded my expectations.
**** Smith Ford has been approachable and accommodating for us from Tyler who facilitate the purchase of our vehicle the Tracy, Tommy and Tyler and all of those technicians who have serviced our vehicle. We are well satisfied.
I'm really impressed with the professionalism that is displayed at **** Smith Ford.
Matthew was a true professional. He communicated clearly and quickly. He was completely transparent about charges and recommended work. He is an excellent representative of this company. We have a new home for service as a result.
Tyler really went above and beyond during my entire experience with **** Smith Ford. He ensured that I was never left in the dark about any step of the diagnostic and repair process of my vehicle, and provided me with regular updates. I did not have access to my phone during most of the weekdays, but he was very patient and flexible. He was transparent about the costs and procedures necessary for my vehicle's repairs, and additionally communicated with a third-party that had potentially caused the issues with my vehicle to ensure that we were all on the same page about the specific damage and the possible root cause of it. Thank you so much for all your help, Tyler!
Tommy was very helpful in understanding the care of my vehicle. I appreciate his advice. Thank you Tommy.
Giovanni once again did an excellent job getting the work I requested taken care of. He told me what was found and explained, very clearly, what could or could not be done to repair my tire. I never had any issues with Giovanni, he was and has been extremely professional in handling my situation with my ‘21 F-150. I would not have any problem having Giovanni assisting me in the future with any problems I may encounter with my truck.
Pretty satisfied, they didn't add coolant, and I asked when appointment was made and when I brought my car in. I'll add it myself
Giovanni and Scott were exceptional
Giovani is extremely professional and helpful. He always provides outstanding customer service.
Great service quick and to the point
Excellent job and employee
Social