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Real Reviews From Verified Customers

Service Center Review Summary

5 star 802 reviews 69%
4 star 259 reviews 22%
3 star 25 reviews 2%
2 star 40 reviews 3%
1 star 33 reviews 3%
Review Us
Phil L.
5 out of 5
2/21/2025
Very professional and helpful. Prompt and courteous. Very positive experience.
Michael S.
4 out of 5
2/21/2025
India did a great job today!
David F.
5 out of 5
2/20/2025
The service was excellent. Thank you Giovanni.
Doris W.
5 out of 5
2/19/2025
Just wanted say thank you to Mr Greenwalt for his personal treatment and explaining some questions I asked him about my vehicle. He was very attentive to my concerns and helped me to feel comfortable with his accessment. Thank you Mr Greenwalt for excellent customer service.
Leonard B.
3 out of 5
2/19/2025
I have already discused this situation with the Mangerof the service department.
John B.
5 out of 5
2/19/2025
India was very professional & prompt with service.
Thomas W.
4 out of 5
2/19/2025
Giovani was great. Have minor issue with wheel balance, getting corrected tomorrow.
Calvin R.
5 out of 5
2/18/2025
Excellent job, truck performance is back to normal. Happy with the service.
Troy C.
5 out of 5
2/18/2025
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Philip K.
5 out of 5
2/18/2025
Thank you. The services was very fast. India was very helpful
Debra M.
4 out of 5
2/18/2025
Tyler got my Fusion in for an oil change, tire rotation and safety check. I told Tyler I was going on a trip later this week and the job was done in about an hour. Thank you Tyler for all your help.
Donald K.
5 out of 5
2/15/2025
Great job overall. India made life easy and was very professional. See you next time
Sabrina A.
5 out of 5
2/15/2025
Service from Giovanni was exceptional...above and beyond. Very professional and courteous. Aaron was nice
Willie C.
2 out of 5
2/15/2025
The issue came back as soon as I got home.The service person was very courteous but the tech made a mistake. I will still come there for service.
Allston W.
5 out of 5
2/15/2025
Tyler did a good job. Kept me informed through the process and was very professional
Ronni B.
5 out of 5
2/15/2025
Great service always
Clifford A.
1 out of 5
2/14/2025
Oil change too long from seven o'clock to almost ten.
Randy C.
4 out of 5
2/14/2025
He did a great job but I wouldn’t buy another Ford.
Daniel O.
5 out of 5
2/14/2025
India was great and maintained communication through the mobile app that gets utilized by **** Smith Ford. India also maintained communication face to face which still helps to feel confident in the customer service.
Jacob B.
4 out of 5
2/14/2025
Giovanni is excellent. Always takes care of me and is up front and proactive about any issues. I enjoy dealing with him

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