My service experience with Tyler was excellent and very professional! It was not Katie Rohl!
Great job actually finding out the problem
Giovanni was pleasant. Checked in quickly, confirmed timeframe of the warranty update, and coordinated quickly with shuttle driver to bring me to work.
Prompt professional service interactions.
Seth was great. I have always thought your dealership was the best around. Always happy you’re there. Thank you
Great job service well done
Great friendly and quick service.
Kept.me updated on vehicle maintenance progression.
Best Ford dealership in Cokumbia, SC
My experience **** Smith service department was great thank you.
Tyler Turner is on of the sweetest person. He now’s his customers when I called to make the appointment told him who I was he remembered from last time he knew what I wanted already was a simple oil change, and they were at work and he hit me already to go. He was very great customer service always happy with him
2?1/2 hr wait for oil change and I'm upset
Very friendly and helpful with questions I had.
Liked that my car was brought back to me. Very responsive. The $14k appraisal to fix the sunroof seemed very high -- asked a guy who owns a Ford dealership in Florence about that and he said it seemed like an astronomically
high estimate solely intended to get me to go away or take the simpler, cheaper option. (Which, fair.) I don't know jack about cars so I am not in a position to agree or disagree with that assessment, but you all were the only ones willing to touch it and did so professionally, so I appreciate that. My 2007 Edge is an old car, it ain't worth much, but I bought it because it was a quality year and they apparently run for a long time. Hopefully the more expensive, modern ones have a similar track record. If so, I may come back whenever this ole beast kicks out on me. Thanks again!
Great service with a smile and a handshake.
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