Giovani was very helpful and thorough throughout the service process. He explained everything clearly and we enjoyed every interaction we had with him.
Katie and the staff did a great job!!
Super Service, very courteous.
Giovanni is the best. He’s my go to man and I only work with him.
States C
Giovanni is always very attentive to my needs. He is very professional and explains everything to help me make decisions about my vehicle.
Giovanni was very detailed oriented when it came to addressing the maintenance requirements and options for my vehicle.
Tommy was awesome to work with. He stepped in to help when India was out and could not have been more helpful. We moved to Dalzell a few months ago and employees like Tommy are why we keep coming back to **** Smith.
This was the second time I interacted with Tommy and I was totally satisfied . He was extremely nice and very helpful. Very-professional . He made my experience at your dealership hassle free. He
I had made an appointment for this past Tuesday. I showed up, checked in, all was good. 30 minutes later the service rep said they couldn’t get to my vehicle and sent me home after setting a new day to bring it back. Today, I showed up at 7:00 and all is good. A very short time later the same rep says it’s ready all good. The reason I said I was not happy was from the Tuesday can’t get to it mess.
Great customer service experience!
Great experience each time I come in for service
I can feel good about dropping off my car.I know that it will be in good hands. I would recommend **** Smith for anything Ford.
Based on my opinion, Giovanni should be considered for a promotion - he is knowledgeable, honest and very professional- a great representative for **** Smith.
Service was excellent as always. Thank you
Tyler Turner was very professional and kind. He took care of my vehicle and made sure everything went smoothly. I appreciate the service. Job well done.
Tommy helped resolve my issue.
Tyler was very helpful and professional. I am pleased with the service that I received.
She was on time, very professional and help me with some advice about my vehicle that I had and after looking into it. The information she suggested was correct and very helpful and I took care of the issue. Great personality and friendly in her interaction with customers
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