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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1020 reviews 68%
4 star 272 reviews 18%
3 star 45 reviews 3%
2 star 88 reviews 6%
1 star 72 reviews 5%
Review Us
Iris J.
5 out of 5
12/19/2024
Service was perfect & courteous
Eric J.
5 out of 5
12/18/2024
Great service all around
Monica B.
3 out of 5
12/18/2024
I'll wait for the survey
Berenice V.
4 out of 5
12/16/2024
EXELENT CUSTUMER SERVICE!!!!!!!!
Jonavie G.
5 out of 5
12/16/2024
Ivan always does a great job.
Pamela M.
3 out of 5
12/16/2024
Arturo was great. Oil change took almost 2 hrs which was longer than i expected.
Nancy A.
2 out of 5
12/16/2024
Great service from Arturo. I was not satisfied with the time it took and the overall cost. My appointment was at 8:45 am and the vehicle was ready at 4:41 pm.
Varnell M.
5 out of 5
12/16/2024
Awesome and friendly all the time
Rachel G.
4 out of 5
12/15/2024
He was great, efficient and professional. Only one thing I’d recommend is when leaving a client for a shuttle pick up, perhaps giving a point of contact would be helpful.
Adriana G.
5 out of 5
12/15/2024
Siempre la mejor atención. Muy amable el señor Arturo. Muy contenta con el gran servicio de Lexus.
Gerardo A.
5 out of 5
12/15/2024
He provided excellent service!
Laanna G.
5 out of 5
12/15/2024
Ivan is amazing. He explains things to the minute detail and gives us the attention we deserve. He respects our time. I really appreciate him.
Polindustries Llc.
5 out of 5
12/14/2024
Thank you
Cynthia B.
4 out of 5
12/14/2024
Service advisor Ivan was excellent! He was prompt in explaining and initiating needed repairs on my Lexus. He was also extremely courteous and professional. I believe he is a true asset to Fox Lexus El Paso.
Brian G.
1 out of 5
12/14/2024
When I got my wives vehicle hooked me I noticed a nasty scratch on the passenger side door.
Maria B.
3 out of 5
12/13/2024
No coments
Zuber M.
5 out of 5
12/13/2024
Mr. Ivan Duran was helpful and professional. Thanks!
Reynaldo F.
4 out of 5
12/12/2024
Pleasant person to communicate with.
Marlene P.
5 out of 5
12/12/2024
Art was polite, friendly and respectful. I needed a loaner and my car back by 4 PM and Art ensured that happened.
Austin T.
5 out of 5
12/12/2024
Very good

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