Service Center

Real Reviews From Verified Customers

Ana M.
5 out of 5
7/28/2025
Great customer service
Teresa E.
5 out of 5
7/28/2025
Thank you ????
Cecilia C.
5 out of 5
7/27/2025
Ashely was great! She was incredibly professional and made sure everything was taken care of quickly and thoroughly. I really appreciated how she kept me updated and explained things clearly without any pressure.
Maria H.
5 out of 5
7/26/2025
Ashley provides great service.
Maria D.
5 out of 5
7/25/2025
Looking forward…
Rosa S.
2 out of 5
7/25/2025
Not very helpful at all
Ana M.
1 out of 5
7/25/2025
Either Arturo was not familiar with part repai prices or he was not carefully reviewing the repair charges forlabor report and sent the incorrect amount for each labor repair. Thanks to the young lady next to his office the mistake was corrected.
Jerry O.
5 out of 5
7/25/2025
Art Gonzalez and Gene were fantastic.
Elizabeth D.
5 out of 5
7/24/2025
Great service ????
Roger V.
4 out of 5
7/24/2025
Complete satisfaction!
Olivia U.
4 out of 5
7/24/2025
Ivan is the best
Jesus C.
1 out of 5
7/24/2025
Ashley was great but I took car on Friday they couldn’t do the brakes because missing shim kit and they had to order it. Ashley let me know I could keep the loaner until Tuesday when parts would come in but I told her I would pick up my car and bring it back on Tuesday. When I took back the loaner on Tuesday when my car was ready, the gentleman that received the loaner told me to wait in lobby and Ashley would be right with me. He didn’t tell her that I was there and had to wait longer. I was on my lunch break and took more than hour. I went to go see if Ashley was busy and see how much longer it was going to take and she told me that no one told her I was waiting in the lobby.
Jacob H.
4 out of 5
7/24/2025
Service issues were addressed promptly schedule for app made to meet my schedule
Marta F.
5 out of 5
7/23/2025
Thanks
Oscar O.
5 out of 5
7/23/2025
Ivan Durán was very Professional , and Good Communication , Highly Recommended.
Zoborea R.
3 out of 5
7/23/2025
I came twice from TorC to get my car S.O.S button look at and possibly fixed.Instead, I got a 8000 price tag and a there nothing I can do for you. I just brought those car 3 month ago with 48000 miles.i will never buy another lexus again. I didnt have this problem with my porsche at all.
Maria G.
4 out of 5
7/23/2025
Always courteous and thorough in attending to my SUB!!
Arturo A.
5 out of 5
7/23/2025
Great service. Very professional
Maria A.
5 out of 5
7/22/2025
Ivan took care of my concerns and was on it on my car . He understood my time I needed my car as I value your time as well as mine . He he is an great asset to Lexus . Thank you
Maria A.
5 out of 5
7/22/2025
excellent service and very attentive

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