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Real Reviews From Verified Customers

Service Center Review Summary

5 star 570 reviews 77%
4 star 116 reviews 16%
3 star 14 reviews 2%
2 star 19 reviews 3%
1 star 19 reviews 3%
Review Us
Gustavo C.
5 out of 5
1/11/2025
Octavio provided excellence service
Rayleen G.
5 out of 5
1/9/2025
Great customer service!
Merna C.
5 out of 5
1/9/2025
Octavio is always very helpful and the drivers have excellent customer service, always very respectful
Jose A.
4 out of 5
1/9/2025
Thank you Octavio and his team who serviced our ILX, the customer service is always 5 star or above! Octavio has been our service consultant for years now and we couldn’t be more pleased with his customer service.
Kristine M.
5 out of 5
1/9/2025
The service team is spectacular!! Octavio & Julian have been terrific to work with.
Gerardo G.
5 out of 5
1/9/2025
Julian had an incredible attention and was very helpful.
Jose M.
5 out of 5
1/9/2025
Julian was amazing and extremely helpful. He minimized wait time for me and provided updates. I forgot to ask some questions called and he was prompt and very attentive. Great customer service. Provided shuttle service promptly. Extremely happy with service. Thank you Julian
Corinne D.
5 out of 5
1/8/2025
Everything was great ????
Lorenso L.
4 out of 5
1/8/2025
Julian Velasco was very attentive and very professional. Followed up the next day and explained what exactly was wrong with my vehicle. Very happy with his service!!!
Christian R.
5 out of 5
1/8/2025
Thank you for all your help and professionalism. My experience has always been a great one from purchase to servicing my vehicle. Thank you Fox Acura!
Rosa G.
4 out of 5
1/8/2025
I want to compliment Octavio for always helping me I also want to compliment Isaac he went outside to my car and was showing me some features that I needed an explanation kudos to both of them
Cesar P.
5 out of 5
1/6/2025
It's a wonderful experience being an acura owner. Not only that, but the service department, especially Julian, are wonderful and helpful and friendly kudos.
Dolores H.
4 out of 5
1/6/2025
Quick and reliable service.
Debra S.
5 out of 5
1/5/2025
Fast, friendly and always professional. Thank you
Kenya M.
5 out of 5
1/5/2025
Awesome service! Extremely helpful and understanding. Thank you so much!!
Gustavo U.
4 out of 5
1/4/2025
Julian Velasco is an asset to Fox Acura.
Alfonso H.
5 out of 5
1/4/2025
Outstanding service!
Corinne D.
5 out of 5
1/3/2025
Great service!
Joy B.
5 out of 5
1/3/2025
Great service! I was in and out. My car looks amazing.
Laura S.
2 out of 5
12/31/2024
I took my car in for a detail since it wasn’t done when we purchased it. The arm rest compartment was left with dirt and pet hair from the previous owners. The cup holder was spotted with drink stain from previous owners. Lastly, the armor-all place on my tires splattered the entire side of my white car.

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