Spoke to service department to make an appointment for an oil change because the oil maintenance light was on. I got a reminder call, my wife got a reminder call and we got a text also. Got to the appointment today to be told “you don’t need an oil change”. Light says I do! Antonio saw the light and said he would ask a tech. Will also rotate the tires too. Almost 2 hours later the car was finally done. Antonio stated that the last oil change the tech did not reset the code correctly. I asked why two hours to rotate the tires. We are behind…you couldn’t come out and say that?
So when I called for an oil change why didn’t they say you don’t need one? Or what makes you think you need an oil change? Obviously the service department knew we were coming since we were reminded 3 times? Why couldn’t Antonio not come out after an hour and say we are behind a bit? What happened to the customer service with Bommarito? It use to not be like this? We have been a customer there for over 15 years and this is not what I’m used to.
As always, I got friendly & professional service in a very efficient way. That’s why I keep coming back to Bommarito
Thank you I was completely satisfied
AWESOME AMAZING AS ALWAYS
Kalib was great and effective a pro.
Outstanding Service Department! The guys got me through in and in no time.
Thank you ????
Work was done on time. A mechanis(Kurt?) was very helpful showing me how to fix a display in car. Leland was also very helpful in answering my questions.
Daniel was very helpful in showing me how to solve an issue I was having. His courtesy and patience were pleasing and he showed me more than once.
Thank you for great service again!
Antonio is AWESOME. Thank You for the shuttle ride. You driver is a nice, respectful young man.
Cool service dudes and fast
The service advisor was professional and very nice. The service was fast
Service department is the best. Fast,accurate,and,thorough.Very nice atmosphere.Top tier attendants: not pushy,thoughtfull. Free coffee,tea and snacks.Teresa K
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