Excellent service as usual. Very quick brake job. Sheila and Lee are an awesome service management team.
Excellent service every time I take my Toyota Camry to Ramey’s. They are courteous, friendly, and professional!
Amazing and friendly service as always. Thank you!
The team did great today! Everything Devon and Sheila showed me made absolute sense and need attention. Trust in Sheila and Lee runs high!
Had our van cable repaired on the drive side rear door. Now the door will open and close back on you. It trapped a child at my home when it closed on them. I have video of this door doing this and an appointment to revisit the door on Monday
It took longer than I expected. The people were very helpful.
Knowledable and very helpful!
We have bought several vehicles from RameyToyota and have been extremely satisfied. The sales team has always been very friendly and helpful. Any work we have needed recalls, problems or every day maintenance has been done quickly, and efficiently. When we are ready for our next car we will be back to Ramey Toyota. Thank you for your great service and helpfulness.
M. H. Brown
We appreciate your quality work and thoroughness.
Awesome service as usual! Both Service advisors are exceptional!
Professional quality services that was pretty quickly completed
Sticker shock on the last service without an estimate
Always. Never had a problem with your service.
Very satisfied with the service this dealership provides.
I truly appreciate the kindness from your team! I am totally satisfied! Thank you
Always friendly, with a smile. And very friendly
I brought my vehicle to Ramey Toyota today for service following prior collision repairs. When I dropped the vehicle off, I requested to speak directly with the service technician to explain where the vehicle had been struck, what components had already been replaced, and the specific concerns I was experiencing. That request was denied by Lee, the service manager, who assured me he would relay all relevant information to the technician.
A few hours later, I received a message indicating that the vehicle required attention in areas unrelated to the collision or my stated concerns. Approximately 20 minutes later, Lee called to ask where the vehicle had been impacted. I provided the details again, and he stated he would address it.
Given the confusion, I returned to the dealership to ensure the technician clearly understood the issue. At that time, the technician informed me that he had not driven the vehicle and had not been provided an accurate description of what he was diagnosing. Shortly after leaving, I received another message stating that my vehicle had been serviced and was ready for pickup.
I expressed my concerns to Lee regarding how an accurate diagnosis could not have been made when the technician had neither driven the vehicle nor been given the necessary and relevant information. Clear communication is essential in diagnosing post-collision concerns, and unfortunately that standard was not met during this visit.
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