Muy buena atención x parte de Amanda Velez
You are mistaken. I did not bring my highlander in for service. I have never brought my highlander to w c toyota. Wrong customer
Amanda is always helpful, kind, and answers all questions.
Amanda was amazing as always!
The service was great thank you so much and the wait time was excellent thank you. My advisor did a great job on updating me with everything
I don’t understand what’s the point of having an appointment set up, if when you get there on time for your appointment you still have to wait to have someone check you in ?? What’s the whole purpose of setting up an appointment if your staff isn’t going to be ready when client shows up!
Prior to bringing in my vehicle the air conditioning was working fine. After receiving my vehicle back, it is not blowing cold air.
My service guy went above and beyond. I’ll use WC exclusively because he was great.
Mason is completely genuine, very patient, and detailed. We trust Mason 110% with the service of our vehicles! Thank you Mason!
I had a great experience taking my car for maintenance. Highly recommended Joseph!! I can give him 10 stars
I received excellent customer service. Thank you so much!
Nicole was great and was thorough on explaining what was needed for my vehicle. Great personality.
Waited almost twenty minutes at wich don never came out. A different advisor came out and then I was informed that the recall would take three hours wich I was not informed when the appointment was scheduled. Three hours I was texted that the vehicle was finished. Don never did come talk to me only when signing papers. I always talk well of the dealership but today was not a great experience. The total vibe with the staff did not seem the same. Hopefully things change or my wife and I will be going elsewhere.
Mason took care of all my needs and helped me get the discount I deserve as a senior.
I had bad experiences with other Toyota dealerships in the area, and this was the best by far. It started with Alex.
I will be back, and recommend Wesley chapel Toyota to anyone who would like a similar experience.
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