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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3937 reviews 65%
4 star 1267 reviews 21%
3 star 131 reviews 2%
2 star 385 reviews 6%
1 star 362 reviews 6%
Review Us
Gloria L.
5 out of 5
6/12/2025
Excelente atención y buen servicio gracias
Chris G.
5 out of 5
6/12/2025
Don was helpful with every question i ask i appreciate the kindness
Courtney B.
1 out of 5
6/12/2025
It took 4.5 hours for an oil change and tire rotation with an appt. Unacceptable.
Javier C.
5 out of 5
6/12/2025
Great costumer service
Artem M.
5 out of 5
6/12/2025
Great
Juan S.
2 out of 5
6/12/2025
Was treated greatly by Mr. Griswold, however, I waited for almost 3 hours. Not sure why. Maybe there weren’t that many technicians working that day, but I felt it was too long of a wait. Can’t complain about Mr. Griswold. He was very professional and apologetic, even though I knew the long wait was not his fault.
Mark D.
5 out of 5
6/12/2025
Good job
Marvin G.
4 out of 5
6/12/2025
Service took less time than I expected and report was explained.
Katherine L.
4 out of 5
6/12/2025
I was told my RAV4 would be done in 1 hour. It was done in less than 1 hour.
Dawn E.
5 out of 5
6/12/2025
I appreciate Richard's expert knowledge and kindness.
Joanne P.
5 out of 5
6/12/2025
Nicole was amazing ???? very satisfied with her service. Communication was great! And did everything to make my customer service experience great!! Thank you so much
Raymond P.
5 out of 5
6/12/2025
Everything went well. Finance got my LoJack to work. Life is good.
Ron S.
2 out of 5
6/12/2025
No work was done at all. The options for work in the future were unacceptable. Might be taking my vehicle for service elsewhere even though I am due for prepaid service with your company.
Allison E.
4 out of 5
6/12/2025
I appreciate the thoughtfulness of assistant manager Rick Davis. A thorough check was done on my vehicle. Keep up the excellent service! Thanks also for letting me know that there was a nail in my tire.
Fernando G.
5 out of 5
6/12/2025
Thank you so for a great and quick service
Barbara C.
5 out of 5
6/12/2025
I really appreciate the video summary you send of my car.
Walter G.
5 out of 5
6/11/2025
Very good
Kaitlin C.
5 out of 5
6/11/2025
Rick was amazing! Got my car in and out within a reasonable timeline for the service being provided. I highly recommend Rick as a service advisor and will be scheduling all my future appointments with him! Thank you Rick!
Timra B.
5 out of 5
6/11/2025
Don was awsome
Janet S.
5 out of 5
6/11/2025
None

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