Working with Richard is always a joy. Always awesome service on all levels. You all are wonderful!
The service was excellent!
Nyah did a great job keeping me informed as my car was worked on, and letting me know the results.
Always pleasant to work with Nicole
I received the best attention from Amanda, always cordial and concerned so that I was happy with my service. Thank you.
Joe was pushy on an unnecessary service
The wait time in my car was 15 to 20 minutes. The wait time for my service that usually takes 30 - 45 minutes was almost 1 1/2 hrs no communication in the lobby. My wife had to call to request the assigned person contact me.. and then additional time was for fluid top off that was recommended by Toyota? A little disappointed in my appointment today, but other appointments were much better
The service has been amazing, Richard is very helpful and very professional. I live in hudson and travel to Toyota of wesley chapel for any issues I have with my truck. I dont trust any other dealer to touch my truck.
She treated me very well during my service visit, was very attentive, and listened carefully to my questions. She tried to offer me several additional services, but for the moment I don’t need them. Excellent customer service.
Thank you very much to all toyota service crew special Rick Davis very nice and helpful.
Rick is great. He listens and helps find the best and most economical solutions.
I decided to give your dealership another try after you sent me a coupon and the coupon was not even accepted. I remember why I never came back your dealership with my FJ.
I mentioned there was an issue with the tire sensor or tire showing low air. Appeared to be ok when I left the garage but the next day sensor was showing low tire pressure in one tire. According to the App on my phone two of the tires were at lower air pressure—2@ 32, 1 @30, and one @ 29. Dash was showing low pressure again. Tires were rotated so not sure if the pressure was checked. Maybe issue with sensors. Apparently this issue was not addressed.
I was told service would be 2 hours. Found out after waiting one hour and 45 minutes that they did not start working on my car.
Richard Kindle give me very good service ????
Toyota is awesome! Love your service team. I highly recommend you guys.
4 hours waiting for a tire rotation and multi point inspection
I was very impressed with Damian Griswold. He was very approachable knowledgeable and intelligent! He made me feel very comfortable. He was also very accommodating when it came to my time limitations. He had my car ready when he said he would and I was able to make my next appointment on time. I enjoyed working with him.
Yvonne B
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