Appreciate max and the team for their professionalism
I was sent a text that my vehicle was done. When you are supposed to let me know when the part comes in. The part that is needed because an employee of yours backed my truck into a pole. And I have my vehicle I am waiting to hear when the part arrives. I tried to call for an update. Was told I’d be transferred to the service advisor and was sent to an automated system that only asked me to leave a message and I would be contacted. I was not. Then I get this text asking if I’m satisfied. No. I’m not
When I dropped off the truck for maintenance and a few repairs on it, we requested if we could get a ride back to work they asked for us to take a seat at the lobby. We sat there for 40 minutes, decided to go up to the counter with the service writer and he told us that there was nobody available to give us a ride back that we would have to just pay for an Uber out of our pocket when we picked it up. It had the same lube sticker that kind of tells me that the maintenance never got done on it.
Siempre una excelente atención y calidad departe del personal y servicio gracias
Justin is always extremely helpful and very polite! He always responds quickly and gets back to me quickly if there's something he isn't sure about.He makes sure the customers have a great experience.
Service was done promptly,everybody was nice.
Maximiliano es un chico muy atento. Resolvió mis dudas y preguntas. La mejor atención al cliente que e recibido en mucho tiempo. Super recomendado. Toyota tiene un exelente colaborador. Atentamente Karla F
Idk what to believe on the report i just the filter 2 months ago and ball was still good for another 30k
I am writing to express my sincere appreciation for the outstanding service provided by Devonte Sampson.
From the beginning of my experience, Devonte demonstrated professionalism, courtesy, and a genuine commitment to excellent customer service. He was knowledgeable, attentive, and took the time to answer all of my questions thoroughly. His positive attitude and willingness to go above and beyond made the entire process smooth and stress-free.
It is not often that you encounter someone who consistently provides such a high level of service. Devonte's dedication, patience, and professionalism reflect positively on your organization and set an excellent example of what outstanding customer care should look like.
Please accept my gratitude and recognize Devonte Sampson for his exceptional work. Employees like him make a meaningful difference in the customer experience, and I truly appreciate the excellent service he provided.
Thank you for your time, and please extend my sincere appreciation to Devonte Sampson for a job well done.
Sincerely,
[Edward Z
Kelli was a pleasure to work with
I always appreciate Mike’s help when I need service done on my car. He’s been my service manager for years.
Great service,nice place ,fast service,great personal service
All was good and fast, great waiting spaces and snacks,nice employees and great personal service
Complacido con el servicio recibido
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