I have been having wonderful experiences with the Toyota team this far but I did not appreciate the attitude of the gentleman that gave me the loaner key. Started out good but towards the end of our interaction he was not nice.
Yes his the best and I glad to know him
Status of battery charge was never completed
He is so friendly and helpful. Best advisor ever
He's is very profesional and he explains everything to me with a lot of detail for me to understand and is very nice person.
Service writer Dan Rossey is amazing, he gives 100% customer service,very knowledge and helpful. Always a great attitude, that is why I keep going to Toyota of Las Vegas for all my service needs.
Thank you
Ubaldo Ortega
Good morning, I am very upset with the Toyota service, I am a loyal customer and I have bought more than 10 cars and I have taken family and friends to buy vehicles there too, they sold me guarantees for my car and it turns out that my car turned on the engine light, it has the platinium guarantees up to 158,000 miles and the result was that when I took it to fix it they told me that I had already expired the guarantees when I have proof that it has 8000 miles left to expire, it is a fault Of respect for a client, trying to help is the solution, not trying to scam as they are doing because it is not the first time they do it to me, I am tired of being silent, I do not buy any car in Toyota David Wilson of Las Vegas Nevada
Very nice man very professional and considerate of me.
Made me feel welcomed to the Toyota family
Repairs were done in a timely fashion
Excelent customer service
Brian did an excellent job with helping me coordinate the service on my vehicle. He answered my call and was one of the only Service Advisor that was responsive when I reached out to schedule my service for the work that I needed on my Toyota sienna. Throughout the entire process, he kept me informed and was consistently updating me the entire time my vehicle wasn’t service. Brian was able to also assist with getting me a rental. He made the entire process as a customer an easy one and I appreciate his knowledge and directness.
Other that the wait everything was fine. But I'm sure it does take time to do a wheel alignment
Brian was great as always happy with the experience he's definitely my guy moving forward.
Brian is always great! The mechanics I get are always so kind and do great work. I never doubt that these guys won’t get everything thing done right and in a timely manner!
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