Toyota of Las Vegas Auto Repair Service

He was excellent with his service

I had a great experience with Kelli during my recent car service. She was professional, friendly, and very helpful from start to finish. Kelli kept me informed about the status of my vehicle and took the time to clearly explain the work that needed to be done. Her communication and attention to detail made the whole process smooth and stress-free. It’s always reassuring to work with someone who genuinely cares about providing great customer service. Thank you, Kelli, for the excellent support!

Amable y atento con el cliente, gracias

Evryting good

Appreciate Helmer’s help with my car service today! He was super kind and answered all the questions and concerns we had about the suggested services and issues regarding my car.

I believe there was work done that I did not approve. I was showing a piece of paper handwritten that really did not clarify everything very well. Why would my wipers be replaced when I replace them several months ago in charge over $60 for them? Why was I charged for a loaner vehicle not happy with the service I had to say it I had been years ago for a long time.

Went above and beyond thanks for your service

I was quoted $1500 for 100k miles service including 3 prepaid service of $229. After MPI I was advise by my service advisor of 2 defect needing repair. The control arm has cracked and leak found on the engine plate. Revised quote went up to $7200. I told him I only have $3000 on my credit card. He advise that he can do the arm repair included to the quote for $3700. I agreed to this quote and after 7 1/2 hrs service was finally complete. When I reviewed the invoice I do not see the 3 prepaid service that should be included to the quote.I also noticed that the tires were not rotated where it is included to 100k service. I also told the service advisor to check the tire pressure warning light that is on during check in. The warning light is still on. I have been a loyal toyota service customer and often times satisfied with the service until now.

Thanks U very satisfied

Good job

Tank you

All good

No car wash courtesy,before I had one

Kelli was professional,helpful, and kind

Es amable ella

I really do love ❤️ this place.Dan is unbelievable.I feel like I'm in a big family. Very helpful and friendly.

Javon is an excellent service writer and I highly recommend him. Thank you

Mr Duran knows his job, excellent customer service and he’s very knowledgeable on the Toyota brand. Job well done.

No empleados no saben el trabajo los que reciben los carros están platicando luego sale uno y dice que el es el mánager de mantenimiento solo se la lleva platicando están tardando mucho en servicio el personal qué tenían ya sabían su trabajo. Muy mal servicio ???? yo les compre 8 carros en 8 años boy a cambiar de marca saludos

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