Was please with the customer service and friendly and very professional
Always satisfied with the service of my service advisor and the technician
Very satisfied with Mr. Roberto, very professional, got my vehicle done very early, and the tech was awesome pin pointed the problems with my Toyota Rav4. Will keep using Toyota on Boulder and Sahara for my services. Thank you Robert and team.
Jovan Keon Lonnie Wilkins always helps me out with my car needs I appreciate his work and I’ll keep coming back. Thank you
Everything is Good and Brian is so professional and nice person
Outstanding customer service.
From my last experience, I will make sure that I only come when Dan is working. I know he was on vacation and Kelly took over. When I returned off the shuttle, my car was not ready and Kelly told me no more than 20 minutes. I waited almost an hour and Kelly was no where to be found. I had to ask someone else. Also, I always request my car to be washed and it was filthy when it was returned.
Hours and services described online where not accurate to what is done in-person. Went in at 6am to pay for a service and pick up a car but was unable to due to cashiers not arriving till 7am.
I made the appointment to deal with the issue of something squeaking underneath my car. Upon my arrival, my service representative had no idea why I was there. The squeak from the undercarriage of the vehicle is easy to induce, but somehow they couldn’t get it to make the noise while I was there. It is quite a distance from my house to your dealership so I will be sending a video to support my complaint about the squeak. But still that doesn’t help with my long drive to and from. In addition, we test drove some vehicles while we were there and the sales representative lost my friend’s drivers license. The absolute lack of urgency that was displayed trying to find it was appalling. We will be contacting LVMP regarding the loss of the license and potential identity theft.
I have been getting my car serviced for about 20 years and Mike McDermott is the reason why, he's professional knowledgeable and I know whatever repairs that are done are necessary. He's more than earned my trust over the years.
A manager helped me with the diagnostic fee refund but my car radio still rumbles and now I need to find someone who can fix it.
This Toyota service dept is always the best and get my truck in quickly and they get it running again in top notch shape. All good.
Muy buena la atención y el servicio q brindan ya q tratan siempre q el cliente se vaya totalmente complacido y feliz
Thank you Brian is very professional and helpful
Justin is the absolute best ! Got me in and out of there quick and was super nice :) highly recommended
Both service advisors i worked with were very nice and helpful.
Very professional service
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