Sergio has been assisting me for quite a while and always provides me with a 5star service!
Marco was friendly, helpful and professional in his service. It was an enjoyable experience and would love to recommend others to Lexus of Glendale.
Excellent service by Jorge!!!
Mr Bakalian was very professional and attentive to the issue at hand. Everything was resolved in an appropriate time.
Jorge really listen to my concern about the brakes squeaking, which I had mentioned the past two maintenance appointments. Jorge took care of the issue. He was very helpful
Mr Mitchell Serbert very helpful, and doing very good job , excellent customer service, I’m so happy , thanks
It’s been too long waiting for my Vehicle to complete the maintenance. I came 10:45 am and I went home almost 6 PM
Thank you. Erik did a good job of assisting and advising.
Danny has amazing customers services, he walked me through the process and explained every thing after checking the car and ensuring that my concerns about the car are covered.
I am very disappointed about the service and the experience I had with Lexus Glendale. I will never come again! I got charged but the issue has not been fixed at all after two inspections and back and force picking up and returning the car again and again. This is wasting my time. The system had restarted 8 times during the 50 mins driving and the navigation got disconnected again and again. It’s very ridiculous that the service consultant Argenis told me that it’s not a safety issue and asked me to return the car and make another appointment. I am not going to drop my car for the third time! I need fully refund!
Mitchell was extremely knowledgeable, helpful, and honest. It makes me trust coming to the dealership for service whereas many people question going to their dealership.
Erik was awesome! I came in without an appointment and approached Erik. Even though he was very busy with other things, Erik took the time out to listen to my issue and take care of it. Because of Erik's actions, Glendale Lexus has gained a new client.
You almost lost a customer. Decided to give your dealership another chance. I'm glad I did. Jorge Navarro’s personality and communication skills won me over. I look forward to dealing with him in the future.
Edgar is incredible. He took the time during a family emergency to text me about my car update.
Job well done. Thank you.
EghiaBakalian provided a great service,we are very satisfied and will try to use his service again next time,he was very pleasant and informed.shortly high quality service,thanks him for everything
Mitch is an awesome service manager!
Tony was friendly and prompt!!
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