Cesar did an amazing job in making my husband feel valued.
He told me that he called the manager to say how impressed he is with Cesar.
Always friendly and good customer service, zero complaints
First time here and I had a great experience, I will definitely be back
very happy with last minute scheduled appt. Anthony is very professional and updated me with the further car needs.
Great customer service, and auto service. Your team is great.
No comment ,But very satisfied thanks
Great service and thank to Cesar,very helpful
Took almost 4 hours for an oil change and tire rotation but it was Saturday so I know it was busy. I’m glad an uber was offered both ways, very helpful.
Service was okay overall, but I had an issue after my last visit. A few days later, my right rear hubcap fell off. When I mentioned it, I was told I should have reported it to Toyota sooner, but I wasn’t sure at the time what caused it.
Thankfully, I checked the rest of my hubcaps the next day (today) and noticed they were not installed properly. Some of the clips/hooks were not secured, and a few appear to be broken. One hubcap was already loose and would have fallen off, so I removed it myself. On the left side, I also found a clasp that looks broken, possibly from being forced during installation.
Suggestion: Please make sure hubcaps are properly secured and checked before returning the vehicle to customers. This could prevent parts from falling off and avoid potential safety issues.
I had a great experience working with Francisco. He was professional, communicative, and went above and beyond to ensure everything was handled efficiently. You can tell he genuinely cares about his customers.
Marco txted me the updates on the service. I do not have to worry as he is on top of it. Excellent staff.
I have never had a bad experience with Toyota. Love the service.
Thank you so much Caesar for taking such good care of me. Thank you those who worked on my car. It is ready to go for my son on his wedding night.
I waited a couple of hours inspite my appointment and people inside the office are not helpful and I could see the mechanics that are supposed to work for the car were chatting
No comment. Toyota does an honest job with me every time I take my 4runner in.
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