No customer respect and disrespect for safety. Little or no attention to Detail by the shop personnel and service representatives And managers
No real point to return for the third time. I still have boots marks on my truck caused by service tech not using some type of protection that I am sure he had access too. The communication between service technicians and service representatives seems not to exist The service representatives reassurance states of quality are farcical and should taken with a grain of salt! “We will clean and wash” and there are big dead bug marks on the front window and big rag wipe marks and spray splash marks on the paint There’s no point to speak of or point out issues they say have be completed It was told more than once to the service representative not to do a half **** job. On a $5000,00 job I had to point out the window washer reservoir was empty and the brake fluid was not filled to the proper level just for starters
Work was done quickly and service personnel were great
Venessa the service representative was very professional.
My only complaint is that who ever drove my truck up to the front left trash in my truck ( the plastic seat cover and paper and the window tag for the previous oil change notice).
Service advisor did very good job in advising customer. He is very accommodating.
Cesar is always friendly, communicated and resolves issues or concerns.
I'm satisfied with the service
Gustavo is the MAN. He tells you like it is, but is very honest about what needs to be done. Give this man a raise.
Always great service Vanessa Gaspar has helped me on several visits she’s great ????
Cesar did a great job. Very professional.
Francisco Diaz was very clear in communication. Poliet and helpful. Awesome customer service. Give him a raise!
Vanessa was excellent with her explanation of the service that was needed as well as the cost of the service. Thank you.
Great service from Francisco. He was very helpful.
Thank you and Vanessa was very professional at her job
Francisco was friendly, knowledgeable, and efficient.
My experience with Cesar Rodriguez was very good since he helped me with my questions and concerns about my 2020 Tacoma very happy with the results and service and attention thank you Cesar excellent customer service great person excellent customer service
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