Joshua was helpful, thorough and polite.
Thanks for taking care of my baby.
I am very happy on the way he treat me. Good customer service. I will sure be back
Iam not at all satisfied. I receive no updates or information regarding issues with my car. I wait and wait for a call. I have to call customer service to find out if the issue has been resolved. When I put gas into the car when half full, the gas spills out of the car, I get on spilled onto me. Furthermore the gas gage in the car doesn't show the needle move, so I dont know if the car is full. I usually refill the gas when half fuel close to half full. This car is not even one year old. I ask the Joshua the customer service rep if the car issue will be resolved and for how long. He informs me the car will be repaired and if Im concerned for how ling, I can buy an extended warranty. This is so frustrating. This is still a new car, a few months old when this issue started in April.
Francisco is an ideal employee. I wish everyone was like him.
Josh is always great. Helpful and courteous. Happy every time I’m in.
I generally work with Vanessa. She was out on the material.. The gentleman had provided the service knew that I'd like my car to be pressure, washed it and didn't have to ask for it. He did it anyways.
Excellent service all around I was impressed with the high standard of professionalism and great communication. Thank you.
Like always great customer service from Cesar
Marco was once again amazing!!! He explained everything to me in a way that I was able to understand and I truly appreciated it!!!
Great service, excellent attitude and attention. Appreciate the care it was taken care my service from how I was recieved and the send off
Cesar did a great job servicing my account today, thank you!
When I scheduled an appointment ahead of time the employees seem to all be hanging out not in work mode but I got checked in right away, as a result waited along time…..
but then employees get distracted watching the World Cup on the TV in the lobby no urgency of being efficient and quickly just for an oil change on a Thursday at 11am and there’s only 5 cars ahead of me and assisting the customer in a timely manner is an area of improvement but at the computer desk staff are very nice and friendly
Marco did an excellent job keeping me informed and updated regarding my vehicle.
I hope you’re well. I leased a 2021 Toyota Tundra and purchased the Car Doc package along with it. While my lease contract ended after five years, the Car Doc coverage began only after the third year. As a result, I still have seven remaining services that I haven’t used. I’d appreciate your help in clarifying how I can still utilize those services, even though the lease term has ended.
Always great service when Gustavo helps us out. He’s the perfect employee
Always good customer service and prices are far below other car service in the area..
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