Gustavo was great. Very knowledgeable, and very patient.
Was advised that my cabin filter was dirty and needed replacing. I declined due to the outrageous cost. If you review the picture sent to me by your technician you willl see some leaves on it as well as some dirt. When I went to replace the filter most of the leaves were still on the top of the filter with some having fallen into the blower motor and now my blower motor is vibrating and humming loudly causing my dash to vibrate. Disappointing that the technician would not shake the leaves off before reinstalling back in to the filter slot. I have contacted Toyota corporate to open a case to rectify this issue. If anyone at the dealership would like to reach out I can be reached at 562 8997 1297
Thank you for your thoughtful service.
Professional service; prompt attention. Will be our Toyota dealership moving forward. Thank you!
The service was done quickly . I appreciate the way everything was handled from the texts regarding the appointment to the quick turn around
Vanessa was a friendly and professional.
Vanessa was great! She made the process of getting my liftgate issue a breeze. For me personally, it is convenient that Toyota is walking distance from my job. It’s great to drop the car off first thing and have it done by the end of my work day.
I always hope to get Francisco helping me!! Excellent employee!!
I got a text message with a link to pay, but it did not itemize a couple things that had been accomplished and it was a couple hundred dollars more than what I actually paid when I arrived so that was a little suspicious
I’m a very Satisfied customer I won’t take my car anywhere else, but the Toyota dealership, In Whittier when the advisor Caesar said it was gonna be about two hours and my car was done in two hours I was surprised I couldn’t believe it that my car was done that quick very happy customer thank you so much. I really appreciate it.
Before repairman in the livingroom
mu tv was getting besides direct tv,
prime. and netflex. Now I only get
direct tv. Please fix it,
Thank you ???????? for always taking care of me
Beat Advisor. Really Helpfulll
Vanessa provided great customer service. Greatly appreciated
I just wanted to drop you a note about my experience Francisco, Diaz and Toyota of Whittier. We received excellent service that was prompt and accurate. I appreciate the honesty and the communication that we received. Francisco is a great asset. Thank you, Hugo B
Joshua has great customer service skills and shows genuine care with his actions. Thank you Joshua.
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