Desconfiguraron mi auto, las luces automáticas ya no funcionan y cuando les pedí que lo dejaran como antes dijeron que estaba bien que mi auto ya estaba así pero no es así. Nunca había tenido problemas con las luces de mi carro hasta que fui por el después del servicio. Mi servicio fui solo para checar el aceite, no tienen por qué mover nada más. Mal servicio.
I scheduled an appointment to bring my car for an adapter. I was told it will take a couple of hours. I thought it was going to take a couple of hours and I canceled a personal appointment. When I arrived to the dealer Joshua just gave me the adapter in 5 minutes without explanation how to use the adapter. So, I don't know How and where to use the adapter, if I need a card or call Tesla? Or Toyota app?
Or download another app? I have many questions but he was not provided the customer service I deserve
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I brought my car in at 730am for a recall issue and expressed that I needed my car back in 2-3 hrs and was told it would only take that long. I had to keep calling to find out why my car wasn’t ready and finally when I called for the 3rd time around 3pm, they told me that my car was finished and ready to be picked up. I had to make last minute changes to my schedule to find alternate transportation because I needed my car to get to other appointments I had throughout the day! I was told they did a full inspection of my car which I never asked for and was never told they were going to do. I will not be returning to this dealership, I will go to another city, Whittier has lost my business forever!!
Everyone was helpful and courteous
My service was handled perfessional
Good service, truck was ready when promised.
Josh is excellent and nice
We are pleased with the service department. Thank you.
I liked that they did the service for me quickly.
My widows were dirty.
They didn’t clean my car
Good ????
Multi point inspection was not properly performed and there is damaged leaf spring when they said no damage
I had a 7am appointment 4th car in line and was told it would be about 1hr to 1 hr 15 min. I didn’t receive my car till 930am for a simple oil change and rotation very disappointed.
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