He shown me factory recommendations repair and cost so next time I can repair and money. He give me oil change finished within one hours. Good job. Thanks to him.
Great customer service. Thank you!
When I arrived to pick up my vehicle
One of the service technicians asked if I had a question. I said no.
He looked confused.
But then I said, I am here to pick up my vehicle.Oh, who was your service provider?And I said Brian Beougher. They seem to not know who you were. So then they asked me, what kind of car did I bring in? So I told them it was a crown. They appointed to a crown, a platinum, which I then said, no, that's not my car. Again, I saw confuse faces on several of the technicians. So then I was asked, what color is your car? And I said storm cloud. So off they went looking for a toyota crown and storm cloud color. A few minutes later, we're looking for the key.We can't find the key.We'll be with you a few minutes. For just owning a new car for a few weeks. And having to come back twice with staff, confused and mixed directions makes me wonder. If I made the right choice to go back to toyota of Whittier. I certainly hope a future services are not as confusing as these last two, we're.
Excellent service and quick
Recall maintenance was done in three hours as was promised.
Vanessa was informative and helped me with just what I needed, thanks Vanessa
Great communication and was able to quickly get my truck serviced.
Francisco was an excellent service rep.
Grateful for the last minute request to accommodate an oil change. As a busy professional mom, I lose track of time easily. Thank you Marco for assisting with the appointment and to the service advisor.
No resolvieron mi problema
Excellent! Great service, great follow up!
He was friendly, helpful and informative.
Cesar was very professional and paid attention to detail on everything that I explained to him regarding the issue my vehicle was experiencing.
I thought Cesar Rodriguez was very honest and I appreciate that. Thank you for trying to figure out the issue with my truck.
Josh was knowledgeable and helpful with regards to my service visit.
ITS ONLY 6 MONTHS OLD. EVERYTHING WORKED OUT
Staff was awesome and got my car in and out way faster than the estimated time. I drive to this Toyota from Anaheim because I always prefer the staff at this location!
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