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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2105 reviews 71%
4 star 523 reviews 18%
3 star 58 reviews 2%
2 star 149 reviews 5%
1 star 141 reviews 5%
Review Us
Benjamin L.
5 out of 5
5/30/2026
Great service, nice guy.
Regina P.
5 out of 5
5/30/2026
Great and quick service!
Jorge G.
5 out of 5
5/30/2026
Staff treated me with respect and kindness making me feel at home. I had a great experience and would continue to go back for future services.
Armando C.
5 out of 5
5/29/2026
Personable and great communication level
Maria B.
4 out of 5
5/29/2026
Patient, positive, engaged, and professional, Isaac offered excellent service and experience. One of your other employers kindly moved my Clock ahead to daylight savings and another one taught me another small function of my newish car. Thank you-what an excellent team.
Yolanda B.
5 out of 5
5/29/2026
Great service ????
Gene V.
1 out of 5
5/29/2026
I don’t usually complain but the service this time around was horrible. The tech left my windshield water tank open, my battery terminal cover off, didn’t check my tire pressure and worst of all left hose marks from the oil refill on my front grill that are not coming off. Just absolutely horrible. This is probably my last time getting an oil change with your dealership.
Emily V.
3 out of 5
5/29/2026
The only thing I question is that Francisco said it was maintenance for 30,000 miles but I only have 19,700 miles.
Sean M.
1 out of 5
5/29/2026
I never heard back from manager in regards to my front grille. It’s been weeks now. I also keep getting text like if my truck is still at the dealership.
Ron S.
5 out of 5
5/28/2026
Marco was prifesinal friendly
Rosemary C.
3 out of 5
5/28/2026
Took too long
Omar C.
2 out of 5
5/28/2026
Was quoted 2 hours, service took 3 hours. Was told by Cesar hed call if it went longer. No call. When I showed up at 2 hours he was nowhere to be found. was helped by someone else ( this person did a great job). Would appreciate more communication and realistic time goals.
Manuel B.
5 out of 5
5/28/2026
Very welcome at dealer and, enjoy the coffee and donuts,fast service and friendly environment.
Albert S.
5 out of 5
5/28/2026
Well done
Andy S.
5 out of 5
5/28/2026
Great service , I love Toyota
Maria R.
1 out of 5
5/28/2026
Back windows were left open, some settings were left open, I'm just surprised, small things that mean alot to me. Thanks
Jansen V.
5 out of 5
5/27/2026
Great service !!!
Fred W.
4 out of 5
5/27/2026
Appreciate the ride to and from my home.
Joseph V.
5 out of 5
5/27/2026
Always helpful at Whittier.
Danny L.
1 out of 5
5/27/2026
One of your technician wanted charge for resetting the tire symbol. This why we brought in the car. We bought four new tires. The resetting of the tire symbol should have been included

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