Francisco made the experience friendly and welcoming.
Gustavo provided excellent service, only discrepancy was that technician did not install the valve stem cap after repairing flat tire! No worries, cap was immediately installed. Again, all service was excellent.
Very nice and professional and kind and professional person...........
Service advisors are great, I’m loyal once I start with someone and I done all my services with you . Mechanics on the other hand have always gave me bad service
They put they check tire pressure and all 4 tires are at different levels
Claim they top off fluids and they don’t
I did the gear oil change on riffs and I got to work and undercarriage full of oil leaks
My drive way at home dirty from drips
Not happy at all
But I will still continue to go
Hopefully we can get better
I’ll be that old guy that keeps on talking bad but won’t change his people
lol
Not trying to get no one in trouble but please up your game a bit more
Great Toyota rep
Was able to get my Tacoma service done nice and easy
Cesar did an amazing job in making my husband feel valued.
He told me that he called the manager to say how impressed he is with Cesar.
Always friendly and good customer service, zero complaints
First time here and I had a great experience, I will definitely be back
very happy with last minute scheduled appt. Anthony is very professional and updated me with the further car needs.
Great customer service, and auto service. Your team is great.
No comment ,But very satisfied thanks
Great service and thank to Cesar,very helpful
Took almost 4 hours for an oil change and tire rotation but it was Saturday so I know it was busy. I’m glad an uber was offered both ways, very helpful.
Service was okay overall, but I had an issue after my last visit. A few days later, my right rear hubcap fell off. When I mentioned it, I was told I should have reported it to Toyota sooner, but I wasn’t sure at the time what caused it.
Thankfully, I checked the rest of my hubcaps the next day (today) and noticed they were not installed properly. Some of the clips/hooks were not secured, and a few appear to be broken. One hubcap was already loose and would have fallen off, so I removed it myself. On the left side, I also found a clasp that looks broken, possibly from being forced during installation.
Suggestion: Please make sure hubcaps are properly secured and checked before returning the vehicle to customers. This could prevent parts from falling off and avoid potential safety issues.
I had a great experience working with Francisco. He was professional, communicative, and went above and beyond to ensure everything was handled efficiently. You can tell he genuinely cares about his customers.
Marco txted me the updates on the service. I do not have to worry as he is on top of it. Excellent staff.
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