Chris did an excellent job! Very welcoming and kept me abreast of timing throughout the day. Delivered on time! Great job Chris.
Very satisfied with everyone
Did not check all the fluids, not put air in my tires my engine lservice light is still on.
Very happy with the service.
Excellent service!!! Thank you.
Gustavo was great! And the service was timely! But I do have one complaint. I was given a checklist of all the things that were looked at on my car for the service appointment. There was a box checked, indicating that they had looked at the carpets being secured to the floor per the manufacturers instruction. The driver seat carpet is not secured down. It popped out of the connection a while ago and I have never been able to get them back on. I was happy to see that checkmark because that means they would’ve been fixed. But they weren’t fixed, the carpet was exactly the same. Nobody even looked at it. So that makes me think that the boxes were just checked to get it out of the way without really doing it. The guy who retrieved my car tried to help but he couldn’t get the carpet snapped on either. He apologized said he was sorry he couldn’t help me. I know it seems like a minor thing, and maybe it was an oversight, but don’t give me a paper with all these checked boxes when you aren’t really doing it! Thanks for listening!
Joshua, was so helpful, it was near the end of the day and things were closing up, finishing up on a Saturday, and Joshua said we’ll take care of it, will scan the vehicle. We’ll figure it out. I’m so grateful, you need 10 more Joshua‘s working for you.
Thanks Toyota team and Thank you Joshua D????
Staff are very professional and courteous.
He told me I needed new battery, didn't offer to check price? Or see if I wanted to replace. I have cardot I believe I get a little discount on services, he didn't offer any.
I am very happy with the service as orchestrated by Gus Guerrero. Thank you, Gus. Ken K
Josh was great! Very helpful and he updated me with my car as needed. I appreciated everything.
Great service! Got me on and out quick with no issues. My service advisor was very helpful. Informed me of everything. Been going to this dealer years. Great job!
Cesar was great and so was Eddy. Problem is that the situation should have never happened in the first place. Some parts had to be ordered so probably won’t finalize the quality of work until next visit to complete the job.
Professional and gave me options.. he wasn’t pushy.. I trusted his opinions and I knew that he was as there for me as a customer.. you need more people like Francisco..
Very friendly customer service and personal very profesional keep up the good work and thank you very much
She's professional and very awesome
Vanessa was wonderful! Very personable and attentive. I enjoyed working with her.
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