Robert was very helpful and ready to please. Found out and answers all of the questions I remembered to ask. However what happened to the group of service advisors from the previous facility? I miss them. Thank you for the great service on Wednesday.
The customer service department is second to none at Lexus of Colorado Springs. From the warm friendly greetings to the step by step maintenance of your vehicle service is a wonderful experience. Rob Luger and his team are true professionals who have raised a high standard of customer satisfaction. I can hardly wait to purchase my next vehicle from your dealership. Keep up the great work guys!
You guys are great and so grateful for the awesome customer service!
Everything was great. Roberto was very professional. I do wish my vehicle would have received the complimentary wash, but I understand that due to the new windshield I was having installed there was limited time. Overall, I was pleased with Colorado Springs Lexus. Thank you.
Everything was excellent. Everyone was extremely professional, courteous and treated me like a valued customer. Customer service is obviously very important to you . Thank you!!
Still waiting for a resolution to our problem
First time with your dealership very pleased
Good job! but it took awhile and I almost missed a following appointment.
It would have been better if he were to give me a what the cost of each service was?
Very friendly. Great facility
Rob Luger and the entire team delivered a level of excellence I have never experienced.
Really words cannot properly express how great everyone was.
Superb service as always.
Roberto was a breath of fresh air to work with. I brought my black Lexus IS250 in for a transmission drain and fill. I waited for my vehicle at the dealership and Roberto kept me up to date regarding my service. My Lexus drives even better after my service and my vehicle was detailed at no extra cost. I look forward to scheduling another service with Roberto! Cheers!
Anthony is doing a wonderful job. I appreciated the price match you extended for new tires. A tad disappointed when one service person said no loaners available (this was an unexpected flat and emergency). I called back and another service member was super helpful and said, of course we have a loaner for you. Thank you. It really helped especially now that your beautiful new facility is so far north! Thank you.
Great customer support provided and is appreciated
Great job and very efficient and courteous staff
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