Excellent customer service from everyone I met at Lexus during this visit.
I give the service 4 stars but Philip Quinn 5 stars. The department was severely understaffed today and Philip did an outstanding job with all the guests. We drive 2 plus hours each way for service , could go to a closer dealer, found out our parts weren’t available and Philip made it work so we didn’t have to come back the next day. His attitude was caring and professional. I will return because he was outstanding, employee of the month/ year. Thank you!
Everyone was sweet and got the job done fast and effiently! They deserve a raise!
Great customer service from Phil Quinn!
Thanks for your good service.
Thank you to all of the servicemen that helped me!!!
Service was very fast, Billy did a great job expediting the service so I did t need a loaner and waited just under 1 hour.
I will be happy to comment on your wonderful service. You guys are the best.
They forgot to put one of my filters in so I have to bring it back. I’m grateful they let me know but maybe a check list or something would be helpful.
Billy was excellent! He certainly stood out in the customer service arena. Very kind and curteous. Top 1% in customer service anywhere. Thanks!
Making an appointment was difficult but once I connected with someone it was easy. Pickup & delivery service was very much appreciated! One issue we noticed a black mark on the side of the car. It appears to some sort of rubber and would like to know how to remove it safely without damaging the paint??? Please call me ****-****-xxxx
Great service, Great experience. Customer service was great!
I was very pleased with the care and efficiency of the front desk team as well as with how my car drove and looked after I left your dealership. I will also say that the extra touches you provide definitely make a difference! The car wash, the vacuuming, the comfortable waiting room, the delightful snacks and even the perfect ice cubes all added to an experience that makes me want to come back again even though I live 2 hours away from Colorado Springs. Thank you!
Very professional. Thanks!
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