We were happy with Essa, and that he took care of our request for a car wash. He was very personable.
he was great! super personal ..kept me updated and made things easy with an unexpected purchase of 4 tires .
Todo estubo muy bien gracias
Andrew is a kind and a professional serviceman.
Thank you so much! He was always very kind and kept me informed about the status of my car. ????????Gracias
John Suckling is the best service writer, in all of my years dealing with Toyota of Escondido service department. He is so professional, really listens to my concerns and gives me useful feedback when asked questions about my car. He really knows his job and is so respectful when addressing his service team members. He has a wonderful rapport with the mechanics that he works with. He has great communication skills with everyone he deals with. It really shows. John puts all of his skill and efforts in making sure my car leaves in great condition and I am a totally satisfied customer. John Suckling and his team of mechanics are what makes Toyota of Escondido service department a top notch business. Please don’t ever leave John … thank you!
Javier was both friendly and Professional! He did an excellent job and went above and beyond.
They did an appraisal on my car and l traded it in for a 2025 Camray Hybrid. Service was excellent. I always come back to Escondido Toyota. Lucy D
Fantastic experience this time all around after a VERY bad experience on my previous visit. Glad that I gave you another chance to show me an excellent customer experience. Thank you!
Juan was great and easy to work with. Made the whole process quick and smooth!
Josue was wonderful! I was having a rough morning and he completely helped me through it with patience, kindness and professionalism.
I feel like I been scammed, paid for a service and not have my truck fixed I feel that the mechanic should be more accurate on his diagnosis what needs to be done in order to fix the problem and not guessing. We the customers pay to getting our vehicle fixed not for guessing to see if something works.
I feel unsatisfied customer but still I appreciate for the job done to my truck.
Thanks for everything…
John was so professional and wanted to make sure I was satisfied and pleased with the service. Big kudos also to the mechanic who worked on my car..
I'm happy with the service provided by the advisor Jose Anguiano.However I'm not happy with the cashier clerk.I think they need more training regarding customer service.I wondered that we're they finished high school or not?
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