Exceptional in every aspect of service.
Excellent service from your professional staff...
Andrew is courteous and professional
Excellent service team. A very smooth and efficient service department experience!
John was by far the best service advisor I have had!
We live in Carlsbad but come only to Escondido!!!!! Everything Perfect ????
Josue was very attentive to what I had to say. He displayed personal interest toward my concerns.
Me ciento segura al llevar mi carro y lo más importante es que José Anguiano es muy responsable con sus clientes y da un buen servicio y los que asen el trabajo gracias
Manuel explained the service required at the next visit very clearly so I can plan accordingly.
getting to your facility from our home in Vista ( traffic ) is my personal concern and pressure.
I take refuge at Escondido Toyota and the reception I receive when I get there more than compensates for the struggle getting there.
I have, also, absolute appreciation for the product, ( PRIUS V ) that
you and I together own.
see you folks at 130,000
Their help was thoughtful and professional and friendly.
Thank you
Andrew was great to work with. He was very communicative, kid, and set the right expectations. My experience was soured at the checkout desk with the cashier. The young man that checked me out, was incredibly rude and unhelpful. As a first time customer, I was unfamiliar with the checkout process, who would help me, and where I should go since Andrew was at lunch. II shared my concern with the cashier and he looked at me as if I had asked him something offensive. He then proceeded to provide me with as little information as he possibly could as I asked questions to him about this process. He just gave me one word answers, and never set a clear expectation. He then asked me to pay before reviewing the invoice. He became quite upset when I asked him to review the invoice before paying it. His one-word answers and terrible attitude made me feel as though he would rather be doing anything but helping me. I feel as though I interrupted whatever conversation he and his colleagues were having, and he was upset to have to do his job. I’ll be giving a different Toyota dealership a chance the next time I need servicing specifically because of this cashiers lack of empathy and his rude and unhelpful attitude.
Thanks for your help and good service.
Javier has always been very kind and careful in telling me every detail that has been done in the maintenance of my Toyota RAV4
Juan is very helpful, professional & knowledgeable.
They service my truck very faso, tha Juan
Happy, did a good job and right on time and friendly
Manny was very professional and helpful as well as understanding that I was hard of hearing and couldn't answer the phone so he came to me in person to explain what my car needed. Thank you. And I trust his service person Skylar W.
Social