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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1159 reviews 67%
4 star 401 reviews 23%
3 star 49 reviews 3%
2 star 73 reviews 4%
1 star 54 reviews 3%
Review Us
Clarissa G.
5 out of 5
4/19/2024
Great communication and service
Eriks L.
4 out of 5
4/19/2024
Jason was a consumate professional. He was able to quickly resolve issues caused by a different dealership and made sure all required work was done while unnecessary work was not. Will be back again.
Victoria D.
5 out of 5
4/19/2024
Bob is fantastic per usual!
Kathryn F.
5 out of 5
4/19/2024
Marcos was great! Kept me informed; he was very thorough with explaining task that needed to be done; excellent service
Mary L.
5 out of 5
4/19/2024
Katie is so awesome to work with.
Lawrence J.
5 out of 5
4/19/2024
Professional Courteous and Efficient
Jared W.
3 out of 5
4/19/2024
Everything was seamless from when we dropped off the car too when we drove out of the garage
Sally B.
3 out of 5
4/19/2024
Brady was very patient with all my tire questions. I don’t spend money easily & I was choosing between Honda & Sam’s Club. I already checked out Sam’s Club & decided my car & tires were better cared for Honda.
Anne H.
2 out of 5
4/19/2024
Jason did his job very professionally. He was very knowledgeable. The time for an oil change and tire rotation was ridiculous. It was 10 minutes shy of two hours.
Barb G.
5 out of 5
4/19/2024
You run a very well oiled operation! Everyone was very friendly.
Rochelle D.
2 out of 5
4/19/2024
Worse experience with a Customer Service Rep ever. No empathy when I was told my “oil change” was going to cost over $1800. This due to an unexpected issue with an air conditioner seal and line??? Not much detail provided. Was given a small Civic without any alternative offered. My elderly mother could not get in and out of the vehicle without help because the car sat so long. Told the repair would take a day because the part had to be couriered from another dealer. Received a call the next day to say it would be an additional because the technician who needed to work on the repair was out. When my vehicle was ready, I received a text. No call from the service representative who was also not there when I picked up the vehicle. Extremely disappointed in my experience.
Gayle T.
5 out of 5
4/19/2024
I
Jemal A.
4 out of 5
4/19/2024
J/A
David J.
5 out of 5
4/19/2024
Good Ivey!
John F.
5 out of 5
4/19/2024
Katie is always professional, friendly, and competent.
Dawn H.
5 out of 5
4/19/2024
Thank you Derrin appreciated your follow up!
Robert K.
4 out of 5
4/19/2024
I don't answer surveys. Inver Grove honda been The best company I've ever dealt with. I have purchased 3 CRV's and lease 1 from inver Grove Honda, that is proof of my satisfaction. I just hope you always remain a honest company to your customers.
Mary H.
5 out of 5
4/19/2024
Well run
Judith L.
5 out of 5
4/19/2024
Everything went smoothly.
Michael F.
5 out of 5
4/19/2024
Thank you Katie!!!!

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