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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1159 reviews 67%
4 star 401 reviews 23%
3 star 49 reviews 3%
2 star 73 reviews 4%
1 star 54 reviews 3%
Review Us
Mark R.
5 out of 5
5/30/2024
Excellent service !
Michael W.
5 out of 5
5/29/2024
Jason was awesome and handled our more extensive repairs brilliantly.
Edward F.
3 out of 5
5/29/2024
Jason, was a great representative for your dealership. He checked in with the update checklist ahead of schedule. He answered all my questions. I could not have been more pleased with Jason. It was slightly annoying that the mechanics left the oil change light on the dash board display and it took me 5 minutes to get the standard display back up. That is my only complaint.
Elise J.
3 out of 5
5/29/2024
Our sales guy, Rory came to my house and picked up the car, leaving me a loaner. He brought the car back later, which was really nice. The only glitch is that the issue shouldn't have occurred in the first place. We bought the pre-owned car on Friday and it didn't start on Sunday. the car battery and both fob batteries were dead. That should have been caught and fised before we took the car home.
Roger G.
4 out of 5
5/29/2024
Appreciated Terry’s service. I had no appointment yet he took care of me immediately. Great guy!
Dustin D.
4 out of 5
5/29/2024
I recently had the pleasure of working with Katie and I can't say enough positive things about my experience. From start to finish, Kaie was amazing. She was friendly, knowledgeable and prompt. I have worked with her in the past and she never seems to have a bad day! It's a joy to see her smiling face, even if it means bringing my car in to get fixed. Ultimately, Katie is the kind of employee that we all wish we had and the kind of person that we all want to be around! Thanks foe always being so great!!! Dustin and Charity
Ross C.
4 out of 5
5/29/2024
A week prior to this service ,Tim advised me to fix an oil leak found during a routine service appointment. The leak was impacting the alternator and the goal was to prolong the life of the alternator. Unfortunately, a week later the alternator failed and I had to have the vehicle towed to IG Honda on a holiday weekend. As soon as they opened, Tim called me, confirmed my diagnosis, and not only was he able to have the repair done early on the same day, but he also provided me with a price that was more than fair. I have always had a great experience with IG Honda and their staff and will always recommend them for Honda service needs. Thank you!
Luis R.
5 out of 5
5/29/2024
Yes I’m very satisfied with the service you guys provided thank you again for your help and service
Minnesota L.
4 out of 5
5/29/2024
Brady Pask. He is very professional and has knowledge he understand what my car issues and take care of car problem for me. I love him the way he take care my Brand New Honda??
Lois M.
4 out of 5
5/29/2024
Everything went exactly as promised.
Steven G.
5 out of 5
5/29/2024
Job well done. Thanks Tim!!
Lynn W.
1 out of 5
5/29/2024
My car was covered with dry water spots when I picked it up.
Pader X.
3 out of 5
5/29/2024
Always a pleasure working with Derrin. Kind, professional, informative, and knowledgeable.
Peter H.
5 out of 5
5/29/2024
The team at Honda was professional, efficient and completed the job very well.
James B.
2 out of 5
5/29/2024
Il arrived at one for my appointment. My car was checked in . And i had to go looking for my truck at 3:30. Several nice people looked for it. It was found. I finally left for home at 4. Unacceptable ! Jim Bohn. - please send future emails to me at
Debra N.
5 out of 5
5/29/2024
Brady was very nice. He is very helpful. He explained everything about what they were doing and how long it would take.
Isaac L.
5 out of 5
5/29/2024
Charlie was wonderful. Thank you very very much!
Richard M.
5 out of 5
5/29/2024
I’ve had the pleasure of dealing with Terry many times over the years. He is always knowledgeable, professional, helpful and a good man that I trust completely.
Gardner H.
5 out of 5
5/29/2024
Thank you Katie! :)
Ann C.
2 out of 5
5/29/2024
Very poor communication. I’m not sure if it’s the new texting and unclear messaging, excuses from Bob or both. I think some adjustments to the system are warranted. I left feeling I had done something wrong. I’m questioning whether I’ll return as a customer, because there are plenty of options that do quality work with great communication. The services performed on my vehicle were good.

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