Service Center

Real Reviews From Verified Customers

Sam U.
5 out of 5
7/29/2025
Excellent dealership. Staff is very friendly and helpful. I’m very happy with the service I receive. Thank you!
Freda G.
5 out of 5
7/29/2025
Aaron was quick to return our phone call, updated us on the service midday, and thoroughly explained what was done to the vehicle when we picked it up. Given the sensitivity of what my mother experienced when locked inside her vehicle this second time, Aaron was a professional and is committed to restoring her faith in Lexus.
Eva L.
5 out of 5
7/28/2025
Always a great experience!! Ali was AWESOME!!
Vonda A.
4 out of 5
7/28/2025
Really appreciated and enjoyed driving the new Lexus. Time is valuable and we were able to complete our errands which allowed us to go home after the appointment. Communication was amazing as well as the service. Overall pleasant experience.
Larry C.
5 out of 5
7/28/2025
Ali was just wonderful in identifying my needs and arranging and completing all details of my service. I am in transit, and being able to accomplish this was very gratifying. Many thanks Ali, and Lexus of Lincoln!
Sandra B.
5 out of 5
7/27/2025
They are prompt and thorough, consistently keeping me happy.
Jennifer M.
5 out of 5
7/27/2025
Ali was great! Friendly, good communication, efficient!
Felix T.
5 out of 5
7/27/2025
thank you.
Robert S.
1 out of 5
7/26/2025
Had tires rotated on Wednesday, after making 3rd trip because Tire Inflation Warning light is still on - I’m told it’s going to cost $500 - two sensors are bad. They were not bad before Lexus rotated the tires. Service Manager doesn’t have the customer skills to speak with me. Take responsibility Lexus! Sensors can be damaged, even when one is not removing tire from wheel - nice try.
Daniel K.
5 out of 5
7/26/2025
Service was completed in a very timely manner!
Marcelino Joint.
5 out of 5
7/26/2025
Thanks so much Cade! Great service today. Look forward to working with you again in the near future! Sue
Linda S.
5 out of 5
7/25/2025
Aaron made the whole process smooth - great communication and easy to work with!
Jessica B.
1 out of 5
7/25/2025
I was told it would take 1 hour 15 minutes for the oil change and tire rotation. It ended up taking 2 hours because I’m not sure but waiting for the car wash and trying to figure out new tires.
Mark O.
5 out of 5
7/25/2025
Very professional service and keeping me informed as we proceeded through the service.
Gary B.
5 out of 5
7/25/2025
Great prompt service.
Robert S.
1 out of 5
7/25/2025
After spending $700, The tire inflation light is still illuminated. .
Craig J.
5 out of 5
7/25/2025
Thanks Aaron , and all of the service team !
Mike G.
5 out of 5
7/24/2025
Excellent customer service!! Aaron understands how to make a customer feel at home. Few have his ability to make customers comfortable with his advice and recommendations. Very enjoyable experience.
Hunter H.
5 out of 5
7/24/2025
Cade has done a wonderful job helping me over my last few visits. He listens and responds well.
Robert H.
5 out of 5
7/24/2025
Will do!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort