Service Center

Real Reviews From Verified Customers

Andrew D.
5 out of 5
7/23/2025
Seamless drop-off and pickup…and great communication!
Robb S.
4 out of 5
7/23/2025
Extremely welcoming environment from the moment you pull in. Always upfront with diagnosis and costs associated - great culture/vibe in the waiting area. Would highly recommend Lexus of Lincoln for one’s vehicle service needs.
Edward T.
5 out of 5
7/22/2025
He has been an outstanding service representative for at least the last 5 years. His conduct, communication skills, professionalism and interpersonal skills are exemplary.
Lyle W.
5 out of 5
7/22/2025
Great service from Lexus and Aaron was extremely great help
Ahmad A.
5 out of 5
7/22/2025
Ali Nelson was extremely helpful and responsive. Outstanding professionalism and customer service.
Pat A.
4 out of 5
7/21/2025
We have been a Lexus customer for many years and our experiences (both sales & service) have always been positive. Aaron has always been easy to work with and does an excellent job of explaining the various maintenance issues. His customer service is top notch!
George C.
4 out of 5
7/20/2025
Exceptional service, I’ll be a lifelong Lexus owner.
Jonathan S.
1 out of 5
7/18/2025
I asked for a rear mud flap to be reattached and it never got done. Was told it looked good and was done… it took about 20 seconds to notice it was still loose and flails around when driving. Other than that, good.
Virgil H.
4 out of 5
7/18/2025
What was needed was explained to me and the cost was as quoted.
Sydney S.
5 out of 5
7/18/2025
Ali was great as always!
Vicki L.
5 out of 5
7/17/2025
Excellent service. Very kind employees who go above and beyond
Jamison B.
5 out of 5
7/17/2025
Excellent service. Very knowledgeable techs. Greatly appreciate the people behind the scene.
Mike B.
4 out of 5
7/17/2025
Cade did a good job. There was a delay in receiving the inspection report but the car was ready by end of day so all good.
Elizabeth S.
5 out of 5
7/17/2025
Thank you
David S.
5 out of 5
7/17/2025
Great personal service
Robert K.
5 out of 5
7/17/2025
Since purchasing my first Lexus vehicle I have always experienced consistent, caring, and excellent customer service from Aaron Butler. He's top notch!
Sheilah K.
5 out of 5
7/17/2025
I’m totally satisfied with the service at Lexus. Ali is the best.????
Linda B.
5 out of 5
7/16/2025
Ali is the best! Extremely knowledgeable, helpful, friendly and ensures the best customer experience from beginning to end!!
Will B.
5 out of 5
7/16/2025
Very friendly and professional.
Jon B.
5 out of 5
7/16/2025
Excellent to work with!!

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