Service Center

Real Reviews From Verified Customers

Delbert P.
5 out of 5
12/16/2025
I appreciate he was able to get me in and even took the time to get a recall service done.
Megan H.
1 out of 5
12/14/2025
$350 for a headlight is ridiculous and to find out a new hatch motor needed. Headlight wasn’t even in stock 2 weeks ago when original appointment was scheduled.
Darren H.
4 out of 5
12/13/2025
Ali is GREAT!!
Donald S.
5 out of 5
12/13/2025
Trevor Lee the GOAT. Makes service a breeze. 10/10.
Mcgowan Reporting.
5 out of 5
12/12/2025
Ali did a great job!
John B.
5 out of 5
12/12/2025
Trevor was professional, responsive and accommodating.
Eva L.
5 out of 5
12/12/2025
Excellent service!!!
Thien P.
5 out of 5
12/11/2025
Excellent
Alan T.
1 out of 5
12/11/2025
The service work itself was satisfactory. But dropped off my vehicle for it 30000 mile service was told up front it would take longer , up to 3 hours. Dropped the vehicle off at 10:00 was then told it would be 2:00 due to the noon lunch hour. Came back to the dealership at 2:00. The service and wash was not completed until 4:00. 6 hours from drop off to completion is unacceptable when not mechanical repairs are needed.
Teresa K.
5 out of 5
12/11/2025
Ali was very helpful and provided excellent service. She communicated with me during the entire service.
Nelvadine L.
5 out of 5
12/11/2025
They took care of my needs when it was needed.
Vickie J.
5 out of 5
12/11/2025
She was very pleasant and efficient to work with.
Mary M.
4 out of 5
12/7/2025
Very helpful and friendly. Accommodating. I appreciated cleaning the inside windshield, but one criticism, it appears they used a dirty or greasy rag. Worse than when I started, especially when the sun shines on it. ????. Other than the cleaning job, all good.
Ronald G.
4 out of 5
12/6/2025
Always excellent and quality service! I am very disappointed with the shakeup in the sales department but the service department continues to give excellent service!
Jeff S.
3 out of 5
12/6/2025
He’s the best! Always goes out of his way to help. Even yesterday i had to bring a second vehicle back to have a small spring clip pit on the gas tank and he did it himself while running around servicing other customers. He goes above and beyond
Lori B.
5 out of 5
12/6/2025
Lexus of Lincoln always does a great job
Steven R.
5 out of 5
12/6/2025
She was great along with everyone I interacted with on Wednesday. They kept me informed of the progress and when it was done. Excellent service.
Richard D.
5 out of 5
11/26/2025
It took longer than I anticipated, but Therese everything went well.
Sunitha K.
5 out of 5
11/26/2025
Great job!
Gordon M.
5 out of 5
11/26/2025
Top notch service as always!

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