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Real Reviews From Verified Customers

Service Center Review Summary

5 star 625 reviews 69%
4 star 184 reviews 20%
3 star 26 reviews 3%
2 star 38 reviews 4%
1 star 36 reviews 4%
Review Us
William D.
5 out of 5
10/23/2025
Very friendly and courteous service!!
Roger L.
1 out of 5
10/23/2025
Not deal breakers but two items: 1. I asked for 35 psi of air in my tires and was told that would happen. I had 31 psi in two and 32 psi in two when I checked. 2. I told Dylan I had just replaced the cabin air filter and not to check it. The technician checked it, and in the process the air deodorizer that fits onto the filter was knocked off and went down in to the fan. I was about 15-20 min away from the dealership when I turned on the AC and fan. Needless to say the entire dash vibrated and shook. When I got home I took the filter out and found the air freshener puck in the fan.
Laurel A.
4 out of 5
10/22/2025
Everyone was professional and ready to answer questions. I had quite a few but all were covered
Patty P.
5 out of 5
10/20/2025
Thanks to Dillon I received a much needed new battery, he was nice enough to work me in as it was Saturday and they were already booked. Dillon was super accommodating and nice. I sincerely appreciate him. Thanks again
Barbara L.
5 out of 5
10/19/2025
He was very pleasant and very helpful. Thank you for the service
Ashly W.
1 out of 5
10/19/2025
The brakes work fine but now my rear door does not open or close on its own. I tried to take out trash today and it would not work and before I took it into you guys yesterday to get the brake squeak fixed it worked just fine.
Judy T.
5 out of 5
10/18/2025
Professional, thorough and timely service. Thank you, Northcutt Toyota
Lonny S.
4 out of 5
10/18/2025
He fixed the problem
Una S.
4 out of 5
10/18/2025
Was not anything Dean did. But the wait was extremely long for an oil change. Was there an hour and 30 minutes?
James K.
5 out of 5
10/17/2025
Great service!
Jonathan B.
5 out of 5
10/17/2025
The service department here is always great, over the phone with any questions I have as well as in person. They are fast, knowledgeable, friendly and really go above and beyond.
Keith B.
5 out of 5
10/16/2025
I have always been pleased with the service you provide with my truck. Hope you’re in business for many years to come.
Adam &.
5 out of 5
10/16/2025
Dean is wonderful to work with. He is professional as well.
James S.
5 out of 5
10/16/2025
They were very curious
Bradley J.
5 out of 5
10/14/2025
Mr. SKIDMORE does a great job! Thankful to be able to bring in our vehicles and receive quality service from people who care about more than just their clients vehicles. Can recommend Dean high enough.
John O.
5 out of 5
10/12/2025
Very helpful and professional.
Mark M.
5 out of 5
10/12/2025
Dylan and Ty are always a great help to me. I trust and appreciate them both! They deserve a raise!!
Marilyn H.
3 out of 5
10/12/2025
Always will explain if I can go longer on certain maintenance. I appreciate that. MH
Sue H.
5 out of 5
10/11/2025
Very happy with the thoroughness, efficiency and promptness of my service
Robyn E.
5 out of 5
10/10/2025
Very fast & courteous service!

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