Markquart Toyota Auto Repair Service

Employees are always professional and courteous.

Kaylee was great, an asset to your dealership! Friendly service with a smile!!

I have been told by many of the service writers that if I have a unique vehicle, especially a non-Toyota that I should call ahead and describe the services I need. In this situation, I called two weeks before my schedule appointment mainly because I was going to be out of town for 10 days, and told them exactly what I needed. The service writer on the phone and then subsequently a young lady who called a few days later both said that they will order the parts and have them ready for the repair. I then received a text the day before the Repair saying everything was ready to go. When I arrived, I was informed that there was going to be a diagnostic fee, which I can understand. But then, after an hour and a half of waiting in the lobby, the service writer came back and told me that they do not have the parts needed to fix my car, and I will have to reschedule. I trust you implicitly to work on my Toyota, but I have six other cars that are non-Toyotas, and of those three of them, I’ve had similar problems with where I’ve scheduled appointments ahead of time inform the service writers of what needed to be done and when I get there, no parts are there and I have to reschedule. Now will not be coming to your facility .

Quick and polite

**** is always great to work with

Jack Maher is a 5????? service rep

Great Experience this time!!

I’m very impressed with Toyota service — Jack in particular. He was on top of the entire process, kept me informed by text messages of the status of my vehicle repair, and was very polite and personable. I was extremely pleased with my experience!

Jack was great, my car took to long to fix in my opinion and when I came to pick it up. It had another check engine warning on for an unrelated issue....so a little annoying.

Always faster than expected!

There was a mix up with someone else’s vehicle & it took longer than it should have.

Thanks again Jack. Always appreciate your service

Jack is pleasant to deal with - especially with my unusual problem with the Prius back window. Also I appreciate the shuttle service.

Thank you. Very satisfied

Jack is the best to work with. Always professional and keeps us up to date on our vehicles

Great customer service

The work on my car was excellent. I specifically said I didn't want to receive text messages, but I've gotten 6 or 7 of them. I brought my Mazda in, as I have since Markquart was a Mazda dealer, and I learned that your software won't allow anything but Toyotas to be entered into the system. Didn't prevent work from being done, but didn't help.

Thank you very much!

A wonderful experience

Thanks Tamra!