Hayden is the best, I am elderly and he takes time to explain everything to me so I can understand it. I really appreciate him thank you
I’m so glad Hayden is my advisor. He knows his stuff and is very friendly
This is the fourth great experience we’ve had with Michael Vance. He is exceptional in every way, always thorough and looking out for the customers needs. I would always recommend a 10 out of 10 for Michael Vance.
The service was great thank you
Hayden was great. He was very knowledgeable and helpful. He kept me updated the whole time.
Vivian was great! Didn't pressure us on anything and that is greatly appreciated.
Hayden was friendly and professional in his manner. He kept me informed during the visit which made me feel comfortable.
Excellent first maintenance visit
Great communication and updates.
It’s my first Hyundai and my first visit to the service lane after 2 days of ownership and I already had an unpleasant experience . The service desk staff didn’t know their sales persons. She insisted there was no salesperson under the name I told her….
Finally I had my salesperson sign a due bill to do the fix. After an hour of waiting I went outside and saw my car sitting on a customer parking spot. I went inside and ask the staff if the service was done. Then they started finishing up. I believe if I didn’t ask them I would be sitting there for the rest of the day. Just a totally bad overall experience.
Hayden is always very kind and efficient every time we bring our palisade in.
Michael is courteous, pleasant and explains everything in detail. He is an asset to Cardinale Hyundai.
I had an appointment today at 11:00 a.m. but arrived a bit early at 10:12 a.m. The oil change was completed at 12:30 p.m., and I received my car after the wash at 1:00 p.m. Even though I had an appointment, it seems excessive that such a simple oil change took over two hours. Normally, I would expect it to take 30 minutes to an hour, so this felt unreasonably long.
Michael was very professional and kind and understanding. He got me in right away and out right. He explained all my recalls and made sure that they were fixed. And also keep me posted about the work that my car also needed. He also made sure that I had transportation well my car was being worked on. His customer service was a 10. Thank you Mr. Vance for your help.
Michael was very nice and informative
Mike Vance was very helpful.
He was very helpful and very professional.
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