CardinaleWay Hyundai Corona Auto Repair Service

Jr. has always been very helpful with my service experience. He is my go-to advisor at CardinaleWay Hyundai.

Michael got me out very quickly. Appreciated that!

Michael did an excellent job. I always book my appointments with Michael because he always excellent customer service Always A++

Yes

Very professional

Jason has been great with this process. Answering calls and returning calls and communication via texts and calls.He had information for me and was very helpful

1. Details of my job were not documented in system and paperwork couldn’t be found by Jr. Finally another maintenance manager, Michael, intervened and got the job started. 2. Loaner vehicle given to me had a range of only 45 miles. Low gas warning light came on halfway home. I had to stop on way home to add a few gallons of gasoline. 3. I was warned in the morning the job may take 24 hours. However, the maintenance manager, Jr, was off the next day and didn’t tell me nor hand off my assignment to anyone else. When I called the next day for a status update I was put on hold until Ricardo answered the phone. I explained the situation and he placed me on hold for 10-15 minutes without returning. Eventually Michael picked up the phone and told me to come down while he got everything ready. 4. In summary, my job was completed satisfactorily, but some improvements could be made to make sure future customers have a more positive experience.

Excellent

Everyone was very helpful No complants

I love my Tucson, Mike has always been very informative & helpful.

He was courteous, friendly and kept me updated on the progress of the service.

Great experience thank you

Michael Vance is a great service advisor

Michael is always professional and takes good care of me and my car when I come in. Everything is taken care of in a short amount of time and he keeps me updated on the progress.

10 out of 10 service and communication!

Michael is the best!!!

Jason is always kind and patient with me whenever I come in. I appreciate Jason. Thank you Jason

Junior is a great asset to your business. He is professional and considerate of the clients concerns. I rely on his expertise to care for my car.

Very satisfied with Ricardo he did a great job of informing me about my vehicle and getting all my request completed!

Super long wait, was quoted 15mins over the phone. 1 1/2 hrs at check in and realistically it took around 4hours to complete