Serv rep not clear about the details of the service results and whether warranty covered the services.
Your technician forgot to put the engine cover on. So now I have to leave work early from Fullerton to chino just to see if you still have cover
Michael was wonderful. Transparent about potential issues, and even stayed late for us because the hours on then website were incorrect
Nice comfortable place to have to wait & enjoyed the music to pass the time!
Love the service Michael Vance is outstanding!
When he said they cannot fix my tire besides other stuff that was being done to the car I said what should I do then and he said American tire instead of saying oh we also sell tires because I would’ve preferred to buy the exact same type of tire that came with my Hyundai Then having to rush out of your dealership to a tire store because there was a nail in the tire and the tire was not holding air for more than a day
Hayden Schulte is an excellent service advisor. He is knowledgeable, quick and a clear communicator. He provides outstanding customer service and has a very nice way of interacting with people. Thank you for hiring him and I recommend promoting him.
Very satisfied with my visit thank you guys!
Great service center thank you
Professional and friendly
Hayden was great. I appreciate his professionalism.
The service team were very friendly and professional. I would return should I need them again, and when I'm in the market to purchase a new vehicle
She is very nice and professional.
Very satisfied with my customer service from Hayden and your team
Customer service was the best! Dan made you feel like 'new friend' who was really glad you were here. Very attentive!
My customer service experience was excellent and the wait time was highly appreciated, especially since I received service the same day I called. The staff was friendly and informative. The only negative drawback was the waiting area. There was popcorn left inside of the coffee table, the floor, and the seats were dirty. Overall, I enjoyed the service and amenities that were provided.
The most important concern was not addressed.
I don’t want a call from anyone from your dealership to discuss anything.
I will not return to your dealership.
Hayden was customer focused
Professional and provided excellent service to me.
I drive from Riverside because of the service I receive at your dealership
The service area needs a few seats for people waiting. I’m recovering from broken leg and had to stand too long. People are friendly but it was hard to stand .
Social