Great customer service and knowledge
The work was done in a timely manner and the staff was efficient and polite.
Michael Cavallo is always a true professional! He goes above and beyond when taking care of me! I only trust Toyota of Gastonia with my 2023 Rav4.
Devon Griffin provided the most genuine and excellent customer service during our recent service visit! He was efficient, professional and incredibly helpful in pin-pointing the issues which were found and what needed to be repaired. He truly went the extra mile for us, both keeping us safe on the road and helping us use our extended warranty for some needed repairs. Thank you so much!!
Everyone was very nice and professional, would recommend the service department to anyone!Give them 5 stars !
Great experience! Good communication and fun/professional exchange. Will be back.
Very professional and prompt service !!!
Eddie is very professional and very polite. He tries to help to his full potential. I hope he gets promoted.
She was great and most helpful
Service was speedy waiting area was comfortable.
I'm very happy with all the services
Completely happy with my experience with Devin and like to see the teamwork of all.
Thank You. Simple and thorough
Well done,they didn't keep me waiting long.
Appreciated the professionalism, pleasantness and efficiency of Devon and the service managers.
I believe for a oil change and tire rotation it took 1 hour 45 minutes I understand that sometimes things happen you are all really good people I enjoy talking with you all thanks for all you do
I received a text that I could text back for updates. I text for an update and no one ever responded. My issue was I was never told what work was being done. My car said maintenance required soon. I never spoke to anyone again until I received a text my car was ready and I could pay by text. Very displeased overall. Do oil changes typically cost almost $70?!? I found that to be exorbitant for an oil change.
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