The service atmosphere was AWESOME
Danielle remembered my name and the services I planned to get done to my car. She did not try to get me to spend an excessive amount of money for my repairs nor did she try to upsell me on services I did not need. I’ll be happy to see her anytime at Toyota of Gastonia.
A job well done i was satisfied
I’ve always had great service experiences from the Toyota of Gastonia service department. I have been a customer for many years and I don’t take my vehicle anywhere else for service work.
Thank jessica ,you are excellent customer service
John done a great job on making sure that we pleased with the workmanship that they did with our vehicle. He’s a five star service ma in my book.
John was terrific!!! Excellent service
Today was a little bit of a special case for me and I want to say thank you to Devon for smoothing out things towards the end of this process today I didn’t get proper communication the way that I normally would or the way that I wanted to, however when I did talk to Devon again, he was very informative and very helpful and had a smile and was very happy to help I appreciate all you guys to each and every day thank you so much.
It took over 2 hours with an appointment for a simple tire rotation and oil change
I was so happy the technician knew how to fix it with out costing too much money
You told me over the phone you could replace my battery, I came in wasted almost 2 hours of my time to tell me the battery was on backorder. Before scheduling you should of at least looked up to see if the battery was in stock.
He was extremely nice to me.
John gave me excellent service. I have some disabilities and it is difficult for me to climb the stairs to wait in the waiting area. He provided me a chair to sit in and wait for my car to be serviced so I could stay on the bottom level. He gives great customer service with friendly conversation. He is definitely an asset to the company. Five star service.
Really appreciate the care and service
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