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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3167 reviews 65%
4 star 1003 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 312 reviews 6%
Review Us
Christine G.
5 out of 5
3/8/2025
It’s obvious that the service and parts department work extremely well together. All of the service writers there are very knowledgeable and professional. And the guys in parts make me feel important. Todd has been there the longest and he is the personality of the place. He deserves a nice raise.
Erick V.
4 out of 5
3/8/2025
He was great… and he didn’t try to sell me more than what I need. Thank you
Donald H.
5 out of 5
3/7/2025
Michael and the entire team were fantastic.
Diana C.
4 out of 5
3/7/2025
I can always count on TRC to make room on their busy schedule for me to get my car inspected or have them check something that seems to be a problem on the car. The staff are friendly and attentive and respectful. TRC is my go to auto shop when my car rattles when it should roll Try them, you’ll like them too.
Renee S.
5 out of 5
3/7/2025
Always a pleasure to see you guys. Ya'll treat your customers right. Thanks for all you do.
Rachel W.
5 out of 5
3/7/2025
Professional, honest and great customer service. Excellent service department and technicians!
Andrea G.
5 out of 5
3/7/2025
He was amazing such a nice guy!!
John H.
5 out of 5
3/7/2025
Excellent service, representative was very attentive and addressed my concerns.
Hwan J.
5 out of 5
3/7/2025
Great job done
Jada R.
5 out of 5
3/7/2025
Hannah was super nice and pleasant to work with. Always a seamless experience at Toyota of Gastonia!
Ellen L.
5 out of 5
3/6/2025
John is so helpful! Thank you!
Katie F.
5 out of 5
3/6/2025
Great work
Andy H.
5 out of 5
3/6/2025
Amazing work. Quick service. Great price. Thank you
Ericka P.
5 out of 5
3/5/2025
Everything was super quick
Chiugo O.
5 out of 5
3/5/2025
I appreciate you Toyota Gastonia for your amazing work on my 2018 RAV4. John is an amazing asset to you. He was nice and kind. I hope to get back whenever the need arises for your assistance. Kindly review your service policy for the seniors like me in the future. Thank you for your business and service. Chiugo.
Carolyn A.
4 out of 5
3/5/2025
I’ve never been disappointed with my service from Toyota
Dustin M.
5 out of 5
3/5/2025
He always take care of my vehicle.
Susan G.
5 out of 5
3/5/2025
Devon has always provided excellent customer service when I bring my Toyota in. Very professional and a pleasure working with him.
Sandra C.
5 out of 5
3/5/2025
Very satisfied and they do great work
Silvia R.
5 out of 5
3/5/2025
Fantastic

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