About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3167 reviews 65%
4 star 1003 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 312 reviews 6%
Review Us
Joel T.
5 out of 5
3/27/2025
Excellent very good job thank you
Tim J.
5 out of 5
3/27/2025
Danielle provided exceptional service, creating a welcoming environment and keeping me well-informed about every step regarding my vehicle. Her professionalism, positive attitude, and outstanding customer engagement truly stood out. I believe she deserves recognition—perhaps even a well-earned lunch—as a testament to her dedication to excellent customer service.
David B.
5 out of 5
3/27/2025
Roy was very professional and kind
Glenn C.
5 out of 5
3/27/2025
Great visit
Kotsevaeng S.
5 out of 5
3/27/2025
Very good
Vicki W.
5 out of 5
3/26/2025
Montreko Gaddy was such a kind soul. The greeting I received the moment he walked up to my car was wonderful. I don't think I've ever had a bad experience with anyone in the service department since I bought my car in 2018.
Marilyn B.
5 out of 5
3/26/2025
MrRoy Angus was very polite,knowledgeable and professional. It was a pleasure doing business with him
Edward M.
5 out of 5
3/26/2025
Josh did a fantastic job. I really appreciate the great customer service.
Francis T.
5 out of 5
3/26/2025
????
William L.
1 out of 5
3/26/2025
My wheel center caps were on wrong.and now i have an oil leak. Returned to service department for repair.
Lahay K.
1 out of 5
3/26/2025
Had to bring my car back to have the temp knob secured Eddie was very nice and apologized to me for the mess up
Joseph P.
4 out of 5
3/26/2025
I was satisfied with the work done! I feel like it took to long.
Bryan W.
5 out of 5
3/25/2025
Service at Toyota of Gastonia has always been above par. I’ve encountered several different individuals that were assigned to my account or service calls over the years and the level of service has never varied.
Eugene H.
5 out of 5
3/25/2025
You guys did a great job. Thank you for great customer service. Look forward to continue working with y’all.
Andrew L.
5 out of 5
3/25/2025
Service was GREAT
Selena U.
4 out of 5
3/25/2025
Mr Gaddy was very professional and said he’d take care of me. He got my car taken care of and did what he said.
Terry H.
2 out of 5
3/25/2025
Clay said that they were going to rotate all my tires and they did not
Ingrid L.
5 out of 5
3/25/2025
Excellent customer service
Anthony P.
5 out of 5
3/24/2025
Professional, knowledge and customer friendly service. Thank you!!!
Gerald D.
5 out of 5
3/24/2025
Great service

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.