Jena is probably one of the best people I have ever experienced at any costumer service position.
I really cannot say enough wonderful things about her!
They are very lucky to have her!
Jena is so great at her job has all the information needed and very pleasant to deal with
Thank you for taking care of the situation of the car .
Excellent service. Special thank you to Steve Archer!
The truck was there for 3 weeks and only one thing was fixed. I only had an answer about them not fixing the back window when I kept calling and was finally told they weren’t covering anything. Also took a week and lots of prodding to even have the transmission tech test drive the truck and then have him say I need to take it to GM. And the topper is that when they were doing something/nothing with the back window they broke the upper trim on the outside plus on the one thing they did do they didn’t put the trim pieces back up even after I pointed it out. All in this facility ****!!!!
The lane keep assist still does not work. And speed limit sign detection does not work.
Sam was great and pleasant. My only complaint is the dealership not having the part in stock that was required for the recall. It’s frustrating making an appointment and taking the time off work to drop the vehicle off and pick it up only to find out I’ll have to do this all over again. Maybe dodge should notify the dealerships of the recall so they can properly stock these item.
I am so grateful to have such a caring associate helping me with my car needs. Ben is an amazing employee who takes care of every little detail. I appreciate him so much . Cardinalli should be honored to have Ben as a top notch employee. I would have never gone back if it wasn’t for Ben thank you, Ben for you kindness and professionalism’
Gabrielle D
Great service support. The shuttle is above and beyond
The guys stuck with it today and diagnosed the problems and fix them. I really appreciate it. Thank you.
Steve has been a great help trying to solve issues with my Jeep.
However it has been mentioned that Service Department has not been paid for warranty coverages.
Steven was so wonderful & kind! 10/10 customer service. Incredibly friendly!
Awesome service, maintained communication all day with pictures of the problem. Fast and easy process happy I switched to ram from ford
Michael got personally involved in the diagnosis of the problem on my vehicle and helped drive it home to resolution. We have a plan for the fix. Thanks again Michael for you time and attention on this!
Michael did a great job. Updated me on the recommended services and delivered the Jeep on the time promised. Thank you.
Jena; professional, pleasant, and obviously as dedicated to my Ram as I am.
Very helpful,courteous,informative,and a pleasure to work with,give her a raise MERRY CHRISTMAS
I think your dealership is great. It is refreshing to not feel like everyone there only goal is to take advantage of every person who walks on their lot. I really appreciate being treated so well. Thank you!!
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