Thank you SO much for an excellent experience with my service!
I had been very tired from my hospital work so I decided just to stay at Cardinale Hyundai in the waiting room.
It was very comfortable and snacks and refreshments {refrigerated :) }.
My service representative was extremely courteous and kept me up to speed on the progress of my car. It was done in a timely manner and my filthy car was returned clean.
Thank you Hyundai personnel!
Very pleasant experience. He did explain the time it would take, which let me plan the day for myself.
Allyson, was very professional and personable. She shared the most resent upgrades to the Tucson model.
Yes, Christian was very professional and even expedited my recall repair as I had to pick up my granddaughter from HS and time of completion was an issue. I also appreciated the shuttle service as I am a caregiver and we only have one vehicle.
I was told, my car would be getting a car wash - no car wash. I didn’t pay attention before I left otherwise I would have let my service agent - Allyson Maring know about it.
Also I did not receive my multi point inspection results. She sent me a link but that link doesn’t show anything. I called when I got home and spoke with the other agent as Allyson was not available who looked into it and said would speak with Allyson and see if she could send it again. I would most certainly like to see that.
I have been a Hyundai owner since 2007, bought multiple cars from this very dealership, have had service performed at this service center before also and have been a satisfied customer but unfortunately not this time. I get it mine was a free service offered by new on all your new vehicles but still that should not make a difference. I had an appointment - @ 10:45 am & was there till 12:40 pm. I don’t mind the wait but then I accept things to be done well and completely.
Did review anticipated estimate for bushing to be replaced under front portion of car. Will request for revised estimate to include extended platinum plan purchase through Cardinaleway HuyundaiGlendora. Will send copy of receipt and detail plan through email for review. Fortunately still within miles and contract period. It should help to offset some of cost to repair in the near future. Extended warranty will end in July or pay for additional extension through dealership. Thx Wendell & Kathryn…
Cristian was very professional and took care of all my Tucson's needs. However it took longer than expected. But that was not Cristian's fault. My car looked beautiful. Thank you.
Absolutely loved working with Allyson she was kind, authentic and helpful in every way. I have been with Cardinale Way Glendora since buying my car and have experienced many people at the dealership but I would HANDS DOWN say Allyson was the best help. And I don’t say this lightly when I say I wish I could have her help me every visit! She goes above and beyond EVERY TIME and cares about the customer and their experience!
Rene is an asset to your team. He made my experience streamlined and hassle free .
Thanks for your professionalism Cristian.
Warning of low battery charge is more offten now then on Friday. Serveral warnings have been captured by my camera. May bring in car on Saturday. I don’t feel safe driving it.
Although there was a sight miscommunication everything was resolved to satisfaction. Customer service was great and the work was done promptly.
Great service from Christian as always. A pleasure!
Thank you!
Excellent customer service representative thanks for all your help and support with my recall service
Excellent service - service reps could not be more friendly!
Thanks to the Glendora Hyundai service team with a special thank to Jasmin who did an outstanding job.
Service is always good and I appreciate it so much.
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