Told me it would be 3-4 hours ended up being 5 and half hours. When I called to check on my car they said it would be done the next day and then when I showed up all of sudden my car was done in 20 mins
For sure will give 10 out of 10 for the survey!
Josh was great to get my issue resolved within one day. Thanks to all the service personnel.
Joshua made sure the recall work was done quickly and without issue so I could get on with my day. My car was even washed and vacuumed! I was very pleased with the service - both customer service and car service. Thank you!
I am very happy with the attention I received and will certainly return for future maintenance.
Booked an appointment last minute and they were able to accommodate me with no problem. The service was quick and reasonably priced.
She was great. Will
Request her again.
Joshua was polite and my car was washed which I appreciated. Thank you
Rene was a pleasure to work with.
Great customer service and prompt service!
Rene provided what I consider the best customer service. He was very attentive and shown that he actually wanted to help me with any questions and concerns! I will be coming back to this dealership again for my future services or vehicle purchases.
Allyson was very friendly and helped me get my scheduled done in a timely manner.
Joshua Fuentes from CardinaleWay Hyundai is very professional and friendly. I am very satisfied with his services!
She help schedule appointment for me
I had an appt but my vehicle sat there for 30 minutes before they took it back. At which point I told service that they didn't have to wash my car, which they didn't (they don't do a great job on the wash). They did finish on time which was nice. I did over hear a service person talking to a customer in the waiting area and I think this is where you biggest problem is. Train the service people to have a bit of empathy and to really listen to their customers. After all without us they wouldn't have a job. A bit of niceness goes a long way. Even when you're busy...just acknowledging someone shows you care.
Great experience from start to finish. Love the service provided here and the customer service techs. Clear upfront pricing and great communication.
Excellent customer service
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