Bosak Toyota Auto Repair Service

Nikkie was welcoming and got things going right away. She checked the vin number to make sure everything suggested was done.

She was professional articulate kept me informed

I can be neurotic, and Nikki does a wonderful job dealing with me. Thank you Nikki!

Excellent service and customer service. Brad made sure that I was aware of all services to my car.

Service exceptional

Bringing me my vehicle after the repair was outstanding service. I'm just a short distance away but it was still outstanding.

Nikkie is very pleasant and friendly. She made me feel very comfortable about the service been done on my Tacoma. (Factory recall)

Shewas great

Great service will return in the future.

A very helpful and accommodating young man. I appreciate all the help and patience he showed to me as a customer. A 5 star employee.

Nikki has always helped me out every time I’ve come to Bosak. I’m really grateful for all the information and assistance. Every time I’ve made an appointment it’s be quick and accurate. All of my questions get answered in on instance. I could go on. Basically, I have nothing to complain about. I always get great service and I appreciate that.

Thanks

Nikkie Coffman was incredibly rude. I did not get one straight answer for my questions. In the morning she sounded annoyed but I ignored. I was told I will get an estimate within an hour but no one got back to me for 5 hours. I understand you guys are understaffed so I just went back to check if the estimate was ready.I asked her if the estimate includes fixing scratches also, her response was "we are not a body shop". Then I decided to get it fixed somewhere else because of way I was treated. She told me I will have to make a payment for the estimate which no one told me about. She said you signed papers and you have to pay. I was so confused and I tried to get more info and Nikkie just walked away and muffled someone with check you out. When the manager came she said "this gentleman here does not want to pay" how rude. I bought a $60000 car and this is how I was treated for $200. I was just trying to understand when and what I signed. I went there twice with a 6 weeks old baby and this behavior was completely unacceptable. I will never go back this service center again. I do want to mention that her manager was polite and more understanding and when I decided to pay he told me I dont have to but this whole experience was so bad

Everyone was very pleasant and polite!

Great service and courtesy people in the service department

Excellent service. Pleased with your staff and services. Will enjoy our vehicle for years to come.

Brad and the service department are the best!

Wasn’t told there would be a $70 charge just to check if my battery was still in good life. Found out when I had to pay. You took out cabin filter but I didn’t want it change so u put it back in but didn’t secure it & my glove box wasn’t closing so my husband had to correct the problem & get the glove box aligned so it would shut correctly.

The manager was extremely kind And explained everything..

Brad was great and if considering a new vehicle I would come there first.