It worked out very well. I dropped the car off at the scheduled time and one hour later they called and it was ready. Great service.
I’ve always been very happy with the whole team at Toyota of Bourbonnais. The sales and service team are always cheerful and kind. The experience is always exceptional. Sean **** was my service rep today and he was very professional and kind.
Oil change was completed in less than 60 minutes. It was an easy transaction , well done.
Very helpful and explained things well. Great service department!
When I scheduled my 30k maintenance I assumed it was my last “free” service considering I thought we had a 3 year 30k warranty. However it must be a 2 year 30k warranty. However the lady who scheduled it didn’t mention that it was going to be $114 for an oil
Change and tire rotation, which is ridiculous.
Yes, please contact me to make this right. When I purchased the vehicle from Bradly Bourbonnais Toyota we had a terrible experience but they reassured me it would be made up by service.
Service department was very accommodating getting me in on the same day of my Auto issue at hand. Sean was outstanding as a service writer. He’s a compliment to Toyota of Bourbonnais dealership.
A very nice smile and super happy to help.
No complain Stephen Lach is just very professional, courtesy,Nice.He explains what is wrong and what repairs .He do not pressure you in any way to get your money. Stephen is a excellent employee to your company
He was friendly and helpful
Sean was so helpful and professional! Thanks for the great service!!
Stephen is very professional and knowledgeable. He answered my questions and was patient.
Steve went above and beyond in helping me today! Battery went dead and Steve come out personally to get me going. Back to his service shop, installed a new battery, washed the car and I was on my way in less than an hour!! Great people all around!
Very professional, thank you!
Service was friendly and professional. My vehicle was finished as promised. Great job!
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