I was treated very politely and the job was done fast even though I had no appointment.
Thanks.
This Toyota dealer is the only dealership I feel I can trust to only do what’s needed. I appreciate the friendliness and helpful attitude of the employees. Thank you for your trustworthy service.
It took over 2 hrs for an oil change and tire rotation. I would have appreciated it if someone had kept me informed of what was taking so long. Nathan was very apologetic and was extremely nice, though, but I never knew what the problem was.
The dealership is by far a 1star. Brought car in for a warranty exchange and made it extremely painful to transact. Go car back in poor condition. Have a knock code now since someone aggravated the air intake housing box near the battery housing now I have to fix it. Nothing but attitude but always want to charge big bucks for extremely poor. Steve aggressive will gas light you and insult tour intelligence first time he gets. Relationship is over.ihave the internet and people who actually know cars just don't have all the equipment.your mechanics that you hired whether family friends or from Kcc are messing up cars left to right. That should never happen At the dealership that is same make as your car.worst experiences ever.
Everything fine,but disappointed they wouldn't vacuum car, when asked/I don't have access personally
Great work from Sean. Was awesome.
I love the service peeps at Toyota of Bourbonnais. Keep up the great and professional work.
I appreciate getting the info on what service will need to be completed in the future.
Stephen is always kind and helpful when I bring my car in for maintenance. I appreciate him and the service is always great. Even got my car washed this time!
Sean was very informative and helpful.
Excelent service.very helpful.
Nathan was pleasant to talk to, knowledgeable, respectful and his calm demeanor made it an incredibly enjoyable and smooth process to get my vehicle serviced. I really appreciate how kind and patient everyone at Toyota has been since I started the process of getting myself a new car and everything after. Thanks Nathan for your help and knowledge!
Nathan were very polite and explain to me what was done, I felt the service was done in the hourly time he gave me. Thank you
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