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Real Reviews From Verified Customers

Service Center Review Summary

5 star 638 reviews 75%
4 star 168 reviews 20%
3 star 10 reviews 1%
2 star 17 reviews 2%
1 star 16 reviews 2%
Review Us
Robert C.
4 out of 5
7/26/2024
Larry is great to work with
Joseph P.
1 out of 5
7/24/2024
you still have my car and as far as i knownhave not fixed the problem. is this survey a koke?
Kathryn L.
5 out of 5
7/24/2024
Tomas is exceptional. Very helpful is my time of need.
Cheryl W.
5 out of 5
7/24/2024
Awesome service
Patricia M.
5 out of 5
7/24/2024
Tomas is always professional. He makes sure that I have a great experience when my car is serviced.
James V.
4 out of 5
7/24/2024
A real professional who was prepared for my visit the minute I arrived, and delivered just what was promised. He’s serviced my car previously, and I’m glad to have him do so this time. Top notch!
Jane W.
5 out of 5
7/24/2024
It was such a timely appt - all went well, very pleased with todays service!
Lori P.
5 out of 5
7/23/2024
Larry has always provided top notch service!
Phi F.
5 out of 5
7/23/2024
Tomas was very helpful in answering all of our questions and concerns. He went above and beyond to make sure we were completely satisfied.
Jay J.
5 out of 5
7/22/2024
We appreciate Tomas' extra care!
Sheila M.
4 out of 5
7/21/2024
I'm extremely satisfied with everything from the beginning to the end
Bridget G.
4 out of 5
7/21/2024
Daryl took care of replacing my flat tire in a professional and timely manner.
Angelo B.
4 out of 5
7/21/2024
I have been in the car business for 30 years and I know all the in and out of the way a dealership should operate and bye far this service department is among the best Darryl and Maureen for all your great service
Betsy V.
4 out of 5
7/21/2024
Daryl Smith is a trusted person on a great team. He is customer friendly and efficient in his interactions with me. He followed up twice on an item that I bought. Keep him and give home a raise.
Jimmy S.
5 out of 5
7/21/2024
Tomas always goes above and beyond with his service
Jeff E.
5 out of 5
7/21/2024
A+ service as always!
Cheryl B.
4 out of 5
7/21/2024
Great service agent.
Bethann S.
5 out of 5
7/20/2024
Darryl was phenomenal, patient and took time to ensure I understood each step of the process in getting my car serviced. He was very professional and the best experience I have had at Lexus Chatham Parkway
Julia T.
4 out of 5
7/20/2024
You were more than gracious to me and my care during our visit!
Ernest T.
4 out of 5
7/20/2024
Ms Julie was the absolute BEST PERSON I have ever dealt with at a dealership. She made me feel so comfortable and was really great with me and anything that came up. Hopefully I get her every time I come back.

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