Service Center

Real Reviews From Verified Customers

Holly M.
5 out of 5
9/5/2024
They do a great job
Barbara H.
5 out of 5
9/4/2024
Appointment was for a recall. Excellent care by all McCandless personnel. Pleasure doing business with them ALWAYS.
Justin H.
4 out of 5
8/31/2024
It is just nice to see customer service isn't dead. Great and fast repairs. We were pulling our camper away from home and they got us fixed up and moving right away. I would recommend them to anyone.
Joe T.
4 out of 5
8/31/2024
When is ford comming out with a 2 door regular cab f-150?
Stanley P.
5 out of 5
8/30/2024
I was satisfied. Thanks for the service.
Hayden G.
1 out of 5
8/29/2024
Never got a call or update on my truck and they said I gave them a verbal okay over the phone and they never called me
Toyota M.
1 out of 5
8/29/2024
Rotated the tires but did not set the pressures correctly so TPMS light came on few miles down the road and i had to fix it myself
Gary F.
5 out of 5
8/28/2024
Very satisfied with all my experiences with Mike Allen & McCandless Ford
Christina S.
5 out of 5
8/28/2024
Mike is amazing and always does a great job every time I take my vehicle in!
Kelly B.
2 out of 5
8/27/2024
The service I received from Andrew and Mike was beyond stellar. I couldn't thank them both enough for how they treat people. I have been coming to mccandless for 6 years and always been treated well by Mike and now Andrew. With that being said I was very disappointed today after getting my car inspected. We bought our 18 egde new from mccandless 6 years ago. It goes in every few months and every year for inspection. Today I bring it in and knowing the car needed brakes and rotars again because of the excellent service from Mike passing that information on at my last Oil change. I receive a call today that to pass inspection it will be over $4,000 to fix things. The main issue I have is they said the back assembly needed replaced. The problem is the issue that is there has been there for almost the entire life of the car and it has never even been mentioned that it was or could be a problem in the future. It's disappointing to feel that this was somehow a money grab, since everyone who ever inspected the car before would have seen the issue just as they saw brakes and rotars. I can't say enough about Andrew and Mike as they are outstanding but aside from them I am left with a sour taste in my mouth. It's sad to say as we have put our full trust into mccandless after issues with another car dealership. In 7 years we have bought 2 cars and would bring our vette to be Serviced at the shop and this is the first time I feel like the wool was pulled over my eyes.
Mica H.
5 out of 5
8/27/2024
Mike Allen is wonderful to work with. Couldn’t recommend him enough.
Jonda C.
5 out of 5
8/24/2024
Thank you.
Barb S.
5 out of 5
8/23/2024
Mike is wonderful!! He is an asset to your team.
Karen B.
1 out of 5
8/23/2024
Considering this was the third time I had to take it in for “exhaust leak” strange noise like exhaust leak….well finally I had to find the problem and identify the problem, then call the so called certified Ford Dealers garage AGAIN and inform them I did their job and now will they do the other half of the problem and fix the now identified issue Then the call me the day they have and say YES the problem you identified is bad and NOW we have to keep your vehicle an extra day because we didn’t order the part like the customer told them DAYS before they got the vehicle to fix…. WHAT A BUNCH OF UNPROFESSIONAL AMATEURS I HOPE I NEVER EVER HAVE TO GO TO MCCANDLESS FORD OF MEADVILLE PA I ABSOLUTELY HATE THIS DEALERSHIP THEY ARE DISHONEST AND UNPROFESSIONAL
Sandra G.
4 out of 5
8/21/2024
The service department is always so friendly and knowledgeable! Because of the service department and the free car pickup, when it’s time for me to buy a new car, I will definitely be considering McCandless!!
Timothy D.
5 out of 5
8/20/2024
I am happy that all the recalls were done in a short amount of time thanks to the scheduling.
George N.
5 out of 5
8/20/2024
Great Service team! They are cheerful and always explain everything
Jim C.
5 out of 5
8/20/2024
Great, good attention to detail
Kevin R.
5 out of 5
8/20/2024
The pick up and delivery service that you provide is fantastic. I didn't have to miss any work. Thank you so much.
Valerie S.
5 out of 5
8/17/2024
Clark was very professional!! Great experience

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